Android


The Island: Castaway

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Virtual City 2: Paradise Resort

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

You can use the Virtual City 2 Walkthrough if you encounter any other difficulties during play.

Utah state walkthrough (Campaign 1)

Level 1. Elwood

show/hide
  1. Buy a truck and route it from a Grain Farm to the Mill
  2. Upgrade the Grain Farm
  3. Upgrade one truck

Level 2. Honeyville

show/hide
  1. Buy a truck and start transporting from the Mill to the Bakery
  2. Upgrade the Mill
  3. Upgrade your new truck
  4. Buy and upgrade a truck and route it from the Dairy Farm to the Bakery
  5. Upgrade the Dairy Farm and the Bakery
  6. Buy and upgrade a truck and route it from the Bakery

Level 3. Mantua

show/hide
  1. Construct two Bus Stations
  2. Buy a bus and route it between the Bust stations, the Mall and the Stadium
  3. Transport 10 Passengers to the Mall
  4. Upgrade all production buildings
  5. Construct a Fountain
  6. Keep upgrading Houses till the level of Population reaches 90

Level 4. Peterson

show/hide
  1. Start transporting visitors
  2. Start transporting from the Oil Derick to the Railway Station
  3. Buy a second bus
  4. Upgrade your buses, Oil Derrick and a truck
  5. Route the first bus to the left office and the second bus to the right office

Level 5. Wanship

show/hide
  1. Upgrade your garage.
  2. Route your truck from Bakery to La Verkin
  3. Buy a truck and route it from La Verkin to the Shopping Mall
  4. Upgrade these two trucks

Level 6. Mona

show/hide
  1. Demolish unnecessary Derbis of Grain Farm
  2. Route your bus between the Bus Station, Restaurant and Fitness Center
  3. Launch an event in Plaza
  4. Buy a bus and route it to the Restaurant and Fitness Center
  5. Upgrade your buses
  6. Keep upgrading Houses till the level of Population reaches 50
  7. Launch an event in Plaza

Level 7. Scipio

show/hide
  1. Route your bus between the Bus Stations and the Offices
  2. Construct Fitness Center
  3. Buy two more buses and upgrade all the three
  4. Route one bus to the Fitness Center, and route one bus per office
  5. Upgrade your Houses to keep population equal to the top amount of the transporting passengers
  6. Construct one more Fitness Center
  7. Buy a bus, upgrade it and route to the new Fitness Center
  8. Upgrade your offices

Level 8. Kanosh

show/hide
  1. Construct a Recycling plant, buy a dump truck and route it to all buildings
  2. Construct Lube Oil Factory
  3. Buy a truck and route it from the Oil Derrick to the Lube Oil Factory
  4. Buy a truck and route it from the Recycling plant to the Paper Factory
  5. Construct Steel Mill and Steel Cable Factory
  6. Buy a truck and route it from the Steel Mill to the Steel Cable Factory
  7. Buy a truck and route it from the Lube Oil Factory to the Steel Cable Factory
  8. Buy a truck and route it from the Steel Cable Factory to the Pintura
  9. Buy a truck and route it from the Pintura to the Shopping Mall
  10. Upgrade all trucks and production buildings

Level 9. Sevier

show/hide
  1. Upgrade a bus.
  2. Construct a Small office
  3. Construct a Bus Stop and 4-5 Small Houses near new Office
  4. Buy a bus and route it to the new office
  5. Upgrade all buses, offices and houses

Level 10. Joseph

show/hide
  1. Demolish a part of Cosmetics Chain
  2. Construct Wool Farm
  3. Construct Fabric Factory
  4. Buy a truck and route it from the Wool Farm to the Fabric Factory
  5. Construct Cotton Farm
  6. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  7. Upgrade Wool Farm, Cotton Farm, Fabric Factory and corresponding trucks
  8. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  9. Construct Steel Mill
  10. Construct Cable Car Factory
  11. Buy a truck and route it from the Steel Mill to the Cable Car Factory
  12. Buy a truck and route it from the Fabric Factory to the Cable Car Factory
  13. Buy a truck and route it from the Plastic Factory to the Cable Car Factory
  14. Buy a truck and route it from the Cable Car Factory to the Fayette
  15. Buy a truck and route it from Fayette to the Shopping Mall
  16. Upgrade all trucks and production buildings

Level 11. Austin

show/hide
  1. Construct Small Hotel
  2. Buy two buses, upgrade them once and route to the Small Hotel
  3. Upgrade your truck and Oil Derrick
  4. Upgrade your Garage
  5. Buy a bus, upgrade it and route it to the Small hotel
  6. Construct Small Hotel
  7. Buy three buses, upgrade them and route them to the new Small Hotel
  8. Upgrade your Garage
  9. Construct Small Hotel
  10. Buy three buses, upgrade them and route them to the new Small Hotel
  11. Upgrade all trucks, buses and buildings
  12. Build Plaza
  13. Launch an event in Plaza
  14. Construct 2 fountains

Level 12. Greenville

show/hide
  1. Buy a truck and route it from the Oil Derrick to the Paint Factory
  2. Upgrade your Garage
  3. Buy a truck and route it from the Paint Factory to the Printing Factory
  4. Buy a truck and route it from the Recycling Plant to the Paper Factory
  5. Buy a truck and route it from the Printing Factory to the Shopping Mall
  6. Construct the bridge
  7. Construct Steel Mill
  8. Construct Ski Lift Tower Factory
  9. Buy a truck and route it from the Steel Mill to the Ski Lift Tower Factory
  10. Upgrade your Garage
  11. Buy a truck and route it from the Ski Lift Tower Factory to the Monroe
  12. Buy a truck and route it from the Monroe to the Paint Factory
  13. Upgrade all trucks and production buildings

Level 13. Kannaraville

show/hide
  1. Construct a bus stop and 5 medium houses near the Hamilton Fort
  2. Buy a bus, upgrade it and route from the bus stop to the Hamilton Fort
  3. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  4. Upgrade your Garage
  5. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  6. Construct Cosmetics Factory
  7. Buy a truck and route it from the Plastic Factory to the Cosmetics Factory
  8. Buy a truck and route it from the Hamilton Fort to the Cosmetics Factory
  9. Buy a truck and route it from the Cosmetics Factory to the Shopping Mall
  10. Construct 2 Fountains
  11. Keep upgrading Houses till the level of Population reaches 100

Level 14. Pintura

show/hide
  1. Upgrade Pies Chain with all the corresponding trucks to the 1st star
  2. Upgrade your Steel Mill, Sawmill and Oil Derrick to the 1st star
  3. Buy a truck, upgrade it to the 1st star and route it from the Bakery to the La Verkin
  4. Buy a truck, upgrade it to the 1st star and route it from the Printing Factory to the Harmony
  5. Buy a truck, upgrade it to the 1st star and route it from the Steel Mill to the Ski Resort
  6. Buy a truck, upgrade it to the 1st star and route it from the Oil Derrick to the Leeds
  7. Buy a truck, upgrade it to the 1st star and route it from the Sawmill to the Ski Resort
  8. Buy a truck, upgrade it to the 1st star and route it from the Recycling Plant to the Ski Resort
  9. Upgrade Magazines Chain with all corresponding trucks to the 1st star
  10. Build Ski Lift Factory
  11. When your truck transports 5+ Pies to La Verkin, re-route it with the course La Verkin - Mona
  12. When your truck transports 5+ Oil to Leeds, re-route it with the course Leeds - Ski Lift Factory
  13. When your truck transports 5+ Salvage to the Ski Lift Factory, re-route it with the course Paint Factory - Ski Lift Factory
  14. When your truck transports 5+ Magazines to the New Harmony, re-route it with the course New Harmony - Ski Lift Factory
  15. When your truck transports 5+ Cosmetics to Mona, re-route it with the course Mona - Ski Lift Factory
  16. When your truck transports 5+ Lumber to the Ski Resort, re-route it with the course Ski Lift Factory - Ski Resort.
  17. Build Ski Resort.
  18. Build enough Fountains to reach 500 environmental rating
  19. Demolish Ski Lift Factory
  20. Route one of your free trucks from the Printing Factory to the Ski Resort
  21. Route one of your free trucks from the Bakery to the Ski Resort
  22. Sell all other free trucks
  23. Build a bus station near the group of houses down to the Ski Resort
  24. Build a bus station near the group of houses in the upper right corner of the map
  25. Upgrade the buses and houses as much as possible
  26. Route all the buses from these stations to the Ski Resort
  27. Launch the Ski Resort
  28. Keep transporting passengers to the Ski Resort till you reach visitors rating of 500.

Florida state walkthrough (Campaign 2)

Level 1. Pace

show/hide
  1. Upgrade all trucks of Pies Chain to the 1st star
  2. Upgrade all your buses to the 1st star
  3. Upgrade the bus stop near the Small Hotel to the 2nd star and re-route the bus assigned to this Bus stop from the Shopping Mall to the Small Hotel
  4. Upgrade the Bus stop near the restaurant up to population 20
  5. Re-route the bus assigned to this Bus stop from the Club to the Restaurant
  6. Re-route a bus from the bus stop at the SW from the restaurant to the medium hotel
  7. Build one or two Fitness Centers near each of two Bus stops that we have left
  8. Re-route buses from these bus stops to the nearest Fitness centers
  9. Build enough Fountains to reach 1000 environmental rating
  10. Upgrade Small and Medium Hotels
  11. Keep upgrading buses and bus stops till you get $6500 income.

Level 2. Sneads

show/hide
  1. Upgrade your buses to the 1st star
  2. Construct Medium Hotel as close to the Recycling Plant as possible
  3. Construct a Bus stop and 5 medium houses near the Medium Hotel
  4. Re-route one of the buses with the course “New bus stop – Medium Hotel”
  5. Construct Medium Hotel to the north of the bus stop under the Shopping mall
  6. Re-route the second bus with the course from this bus stop to the new Medium Hotel
  7. Demolish Cosmetic Chain Factories
  8. Buy a truck, upgrade it to the 2nd star and route from the recycling Plant to the Altha
  9. Build enough Fountains to reach 1000 environmental rating
  10. Buy three buses and upgrade them to the 1st star
  11. Build one or two entertainment buildings near the three unused bus stops
  12. Route one bus per every unused bus stop to the nearest entertainment building
  13. Keep upgrading buses and bus stops till you get $4000 income.

Level 3. Midway

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  1. Construct buildings of all Boat Chassis chain as near as possible to each other.
  2. Upgrade all the Boat Chassis chain buildings to the 1st star (excluding Boat Chassis Factory)
  3. Buy 6 trucks and 1 dump truck and upgrade them to the 1st star
  4. Join every truck to the Boat Chassis chain
  5. Route one truck from the Boat Chassis Factory to the Goodland
  6. Upgrade all the Boat Chassis Factory to the 1st star
  7. Construct all the cosmetics chain with buildings located to each other as near as possible.
  8. Upgrade your Garage
  9. Buy enough trucks to route to all the Cosmetics chain buildings
  10. Upgrade everything to the 1st star
  11. Route a truck from Goodland to the Shopping Mall
  12. Route a truck from Cosmetics Factory to the Shopping Mall

Level 4. Perry

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  1. There is no straight way to complete this mission. The main thing that you should do is to construct some kind of cells. Each of the cell should consist of 1 entertainment building, one Bus stop and some houses. The amount of passengers at the bus stop should always be equal (or nearly equal) to the capacity of your bus.
  2. Having built 3 of these cells, you should build some fountains to reach environmental rating to 1000
  3. Keep constructing these cells, till you get about 6-8 of them.
  4. Keep upgrading Houses till the level of Population reaches 300

Level 5. Rosehill

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  1. Build a road to the nearest group of hotels. Try to harm as little wood, as you can, because destroying every tree cell will cost you additional 300$
  2. Construct 4 buses and route it to the hotels, 2 buses to each
  3. Upgrade buses to the 1st star as soon as possible
  4. Keep buying buses (and upgrading them to the 1st star) and routing them to these hotels, till the amount of buses will reach 10-12
  5. Build a road to the left block of the hotels
  6. Buy more buses and route them to the new hotels, 2 buses to each
  7. Upgrade all of your buses to the 2nd star
  8. Build a road to the upper-left group of the hotels
  9. Re-Route 4 buses from first group of hotels to the upper-left group, 2 buses to each hotel.
  10. Upgrade all of your hotels as soon as possible
  11. Upgrade all of your buses to the 3rd star

Level 6. Branford

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  1. Demolish the nearest Small House to the Grain Farm (left side of the map)
  2. Construct a medium office on its place
  3. Construct a Bus Station near the dumpster above the medium office
  4. Buy and route it from the bus stop to the Medium Hotel
  5. Upgrade this bus to the 2nd star
  6. Demolish Cosmetics chain factories
  7. Demolish Shopping Mall and Construct a Small office on its place
  8. Buy a bus and route it from the nearest Bus Station to the Small Office.
  9. Upgrade this bus to the 2nd star
  10. Construct 3-4 cells “Bus Stop + Entertainment building + 5 medium houses + 1st star upgraded bus”
  11. Construct enough monuments to reach 1200 environmental rating
  12. Keep upgrading Houses till the level of Population reaches 300

Level 7. White Springs

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  1. Construct Lube Oil Factory near the Oil Derrick
  2. Buy a truck and route it from the Oil Derrick to the Lube Oil Factory
  3. Buy a truck and route it from the Recycling Plant to the Wellborn
  4. Construct Engine Factory near the Lube Oil Factory
  5. Buy a truck and route it from Wellborn to the Engine Factory
  6. Buy a truck and route it from the Lube Oil Factory to the Engine Factory
  7. Re-construct the bridge
  8. Buy a truck and route it from the Paint Factory to Five Points
  9. Buy a truck and route it from the Five Points to the Engine Factory
  10. Demolish Sawmill and the Printing Factory
  11. Route a truck from the Engine Factory to Goodland
  12. Route a truck from Goodland to the Shopping Mall
  13. Construct enough Monuments to reach 2000 environmental rating

Level 8. Sawgrass

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  1. Construct Medium Hotel at the upper-left corner of the map
  2. Re-route a bus left to it to from upper Bus stop to Medium Hotel
  3. Construct Medium Hotel near the previous and build a road to it.
  4. Re-route one bus from the lower-right side of the map from the nearest Bus stop to new Medium Hotel
  5. Construct a Bus stop and several medium houses near each of medium offices
  6. Re-route one bus from the lower-right side of the map from Bus stop to Medium Office
  7. Buy a bus and route it to from the (second) Bus Stop to Medium Office
  8. Upgrade all your buses to the 2nd star
  9. Construct 6-8 entertainment buildings at the lower side of the map
  10. Upgrade your Garage
  11. Buy 6 buses and route them from three lower-left Bus stops to the nearest entertainment buildings (2 buses per a Bus stop)
  12. Keep upgrading your buses, offices, hotels and houses up to their maximum level

Level 9. Oak Hill

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  1. Construct Paper Factory near the Sawmill
  2. Construct Recycling Plant between Oil Derrick and the Garage
  3. Connect all your buildings with a road
  4. Buy a truck and route it from the Sawmill to the Paper Factory
  5. Upgrade truck to the 2nd star
  6. Upgrade Sawmill to the 2nd star
  7. Don’t forget to buy a dump truck and route it to all buildings!
  8. Construct Plastic Factory not far from the Oil Derrick
  9. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  10. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  11. Construct Paint Factory not far from other production buildings
  12. Buy a truck and route it from the Oil Derrick to the Paint Factory
  13. Build roads to Malabar, Geneva and Edgewater
  14. Construct Fabric Factory
  15. Buy two trucks and route them Paint and Paper Factories to Malabar
  16. When you transport 5+ paint and paper to Malabar, re-route these trucks to Geneva
  17. Buy a truck and start transporting cotton from Malabar
  18. Buy a truck and start transporting wool from Geneva
  19. Upgrade your Garage
  20. Buy a truck and start transporting fabric from the Fabric Factory to Edgewater
  21. Buy a truck and start transporting plastic from the Plastic Factory to Edgewater
  22. Buy a truck and start transporting Oil from Edgewater to the Paint Factory
  23. Keep upgrading everything till you get $5000 Daily Income

Level 10. Odessa

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  1. Buy two buses
  2. Upgrade all your buses to the 1st star
  3. Re-route all of your buses to the nearest airport hotel
  4. Upgrade Oil Derrick to the 2nd star
  5. Upgrade truck to the 1st star
  6. Upgrade Airport to the 2nd star
  7. Construct two small hotels as close to the airport as possible
  8. Upgrade your Garage
  9. Buy 4 buses and route them to the new hotels, 2 buses in each.
  10. Upgrade your new buses to the 1st star
  11. Buy a truck and start transporting oil to the Railway Station.
  12. Upgrade Railway Station to the 2nd star
  13. Construct 6 entertainment buildings near the Railway station
  14. Buy 3 buses and upgrade them to the 3rd star
  15. Route each of these buses from the Railway Station to two entertainment buildings (different for each bus)
  16. Upgrade your Garage
  17. Construct Medium Hotel right from another Medium Hotel (the nearest to the Airport)
  18. Buy 2 buses and route them from the Airport to the new Medium Hotel
  19. Buy 2 buses and route them from the Airport to the nearest unused Small Hotel to the Airport
  20. Upgrade all your buses to the 2nd star
  21. Upgrade the Oil derrick and trucks to the 3rd star
  22. Build enough Monuments to reach 2000 environmental rating
  23. Start upgrading your hotels
  24. Upgrade everything possible to the 3rd star

Level 11. Gibsonton

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  1. Construct Small Office at the lower-left side of the map, left from the bridge, near the Bus Stop
  2. Buy a bus and route it from the bus stop at the lower-left side of the map to the Small office
  3. Upgrade a bus to the 2nd star
  4. Demolish three houses left from the Garage
  5. Build two entertainment buildings at their place
  6. Buy a bus and route it from the nearest to the Garage Bus Stop to these two entertainment buildings
  7. Upgrade block of buildings, attached to this bus stop to the 1st star
  8. Upgrade bus to the 2nd star
  9. Construct two medium offices at the island
  10. Buy 4 buses and upgrade them to the 2nd star
  11. Route each of them from one of the unused Bus stops at the right side of the map to the Middle Offices (2 buses per office)
  12. Upgrade block of buildings, attached to these bus stops to the 1st star
  13. Construct 4 entertainment buildings at the island
  14. Construct 2 bus stops near these entertainment buildings and about 5 medium houses near each Bus Stop
  15. Upgrade your offices to the 3rd star
  16. Buy 2 buses and upgrade them to the 2nd star
  17. Route these buses from new Bus Stops to new entertainment buildings (1 bus for 2 entertainment buildings)
  18. Construct enough Monuments to reach 800 environmental rating
  19. Keep upgrading Houses till the level of Population reaches 300
  20. Upgrade everything to the 3rd star

Level 12. Sidell

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  1. Construct Gold Plant, Steel Mill and Microchip Factory right from the shopping mall, as close to each other as possible
  2. Buy a truck and route it from the Gold Plant to the Microchip Factory
  3. Buy a truck and route it from the Steel Mill to the Microchip Factory
  4. Upgrade these trucks to the 1st star
  5. Upgrade Gold Plant and Steel Mill to the 1st star
  6. Construct Oil Derrick and Plastic Factory left from the Recycling Plant
  7. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  8. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  9. Construct an Appliance Factory near the Shopping Mall
  10. Buy a truck and route it from the Plastic Factory to the Appliance Factory
  11. Buy a truck and route it from the Microchip Factory to the Appliance Factory
  12. Buy a truck and route it from the Appliance Factory to the Shopping Mall
  13. Demolish all Sawmills
  14. Upgrade all production buildings and trucks to the 1st star
  15. Construct enough Parks to reach 2000 environmental rating

Level 13. Goodland

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  1. Construct Furniture Factory near the Sawmill
  2. Buy a truck and route it from the Sawmill to the Furniture Factory
  3. Upgrade this truck to the 2nd star
  4. Upgrade Sawmill to the 2nd star
  5. Add Sawmill to the dump truck’s track
  6. Buy a truck and route it from the Paint Factory to the Beach Resort
  7. Buy a truck and route it from the Sawmill to the Beach Resort
  8. Buy a truck and route it from the Recycling Plant to the Jerome
  9. Buy a truck and route it from the Jerome to the Furniture Factory
  10. Buy a truck and route it from the Plastic Factory to the Furniture Factory
  11. Buy a truck and route it from the Furniture Factory to the Beach Resort
  12. Upgrade all your trucks and production buildings to the 1st star
  13. Build a Sawmill near the White Springs
  14. Buy a truck and route it from the Sawmill to the White Springs
  15. Construct Powerboat Factory near the Polyester Factory
  16. Buy a truck and route it from Jerome to the Powerboat Factory
  17. When you transport 5 paint to the Beach Resort, re-route paint transporting truck to the Powerboat Factory
  18. When you transport 5 furniture to the Beach Resort, re-route furniture transporting truck to the Carnestown
  19. When you transport 5 wood to White Springs, re-route wood transporting truck from the White Springs to the Powerboat Factory
  20. Build Clothing Factory
  21. When you transport 5 wood to the Beach Resort, re-route wood transporting truck from the Polyester Factory to the Clothing Factory
  22. Upgrade all your trucks and production buildings to the 1st star
  23. Build Beach resort
  24. Re-route the truck, that is transporting wood to the Furniture Factory to move from Carnestown to the Powerboat Factory
  25. When you transport 5 furniture to the Carnestown, re-route furniture transporting truck to move from the Powerboat Factory to the Beach Resort
  26. Re-route the truck, that is transporting fabric to the Furniture Factory to move from Jerome to the Clothing Factory
  27. When you transport to the Powerboat Factory 5 paint, fabric, boat bodies and boat engines, sell these trucks
  28. When you transport 5 Power Boats to the Beach Resort, re-route boat transporting truck to move from the Clothing Factory to the Everglades
  29. Buy buses at every free slot and route them from Everglades to the Beach resort
  30. Upgrade all Clothing chain to the 2nd star
  31. Upgrade all of your buses to the 3rd star
  32. Launch Beach resort
  33. Construct enough Parks to reach 800 environmental rating
  34. Demolish Furniture Fabric
  35. Route one more truck from the Clothing Factory to Everglades
  36. Sell all the free trucks
  37. Buy buses at every free slot and route them from Everglades to the Beach resort
  38. Upgrade all of your buses to the 3rd star

Alaska state walkthrough (Campaign 3)

Level 1. Northway

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  1. Demolish Polyester Factory, Sawmill, Fabric Factory and Wool Farm
  2. Construct Fabric Factory left from Cotton Farm
  3. Construct Wool Farm left from Fabric Factory
  4. Upgrade Wool Farm and Wool Farm to the 1st star
  5. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  6. Buy a truck and route it from the Wool Farm to the Fabric Factory
  7. Upgrade these trucks to the 1st star
  8. Construct Polyester Factory near the Oil Derrick
  9. Buy a truck and route it from the Recycling Plant to the Polyester Factory
  10. Buy a truck and route it from the Oil Derrick to the Polyester Factory
  11. Construct Clothing Factory
  12. Buy a truck and route it from the Polyester Factory to the Clothing Factory
  13. Buy a truck and route it from the Fabric Factory to the Clothing Factory
  14. Upgrade all of your production buildings and trucks to the 1st star
  15. Buy a truck and route it from the Clothing Factory to the Shopping Mall
  16. Construct Ice Block Chain as close to the Airport as possible
  17. Buy enough trucks to run all the Ice Blocks Chain
  18. Buy a truck and route it from the Ice Blocks Factory to the Homer
  19. Buy a truck and route it from the Homer to the Shopping Mall
  20. Upgrade all of your production buildings and trucks to the 1st star
  21. When you see Snow Log Jam, buy 3 more trucks, upgrade them to the 1st star and route from Snow Log Jam to the Recycling Plant
  22. When you get 5 Clothing transported to the Shopping Mall, demolish Clothing Factory and Polyester Factory
  23. Construct Sawmill and Furniture Factory at their place
  24. Route a truck from the Sawmill to the Furniture Factory
  25. Route a truck from the Fabric Factory to the Furniture Factory
  26. Route a truck from the Recycling Plant to the Alcan Border
  27. Route a truck from the Alcan Border to the Furniture Factory
  28. Route a truck from the Furniture Factory to the Shopping Mall
  29. Keep upgrading everything till you get $6000 income

Level 2. Tok

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  1. Construct Wool Farm and Fabric Factory near the Recycling Plant
  2. Demolish the Shopping Mall
  3. Construct Cotton Farm at its place
  4. Buy a truck and route it from the Wool Farm to the Fabric Factory
  5. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  6. Upgrade these trucks and buildings to the 1st star
  7. Construct Furniture Factory at the lower-left side of the map
  8. Construct Sawmill to the right of the Furniture Factory
  9. Buy a truck and route it from the Sawmill to the Furniture Factory
  10. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  11. Buy a truck and route it from the Plastic Factory to the Furniture Factory
  12. Buy a truck and route it from the Fabric Factory to the Furniture Factory
  13. Construct Shopping Mall Factory a little right from the Sawmill
  14. Buy a truck and route it from the Furniture Factory to the Shopping Mall
  15. Upgrade all of your production buildings and trucks to the 1st star
  16. Build 15000$ Bridge
  17. Construct Steel Mill and Gold Plant at the upper-right corner of the map
  18. Construct Microchip Factory right from the unfinished bridge
  19. Buy a truck and route it from the Steel Mill to the Microchip Factory
  20. Buy a truck and route it from the Gold Plant to the Microchip Factory
  21. Upgrade these trucks and buildings to the 1st star
  22. Construct Appliance Factory at the lower-right corner of the map
  23. Buy a truck and route it from the Plastic Factory to the Appliance Factory
  24. Buy a truck and route it from the Microchip Factory to the Appliance Factory
  25. Buy a truck and route it from the Appliance Factory to the Shopping Mall
  26. Upgrade these trucks and buildings to the 1st star
  27. Keep upgrading everything till you get 5000$ income

Level 3. Tanacross

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  1. Demolish Small and Medium Houses right above the Garage
  2. Construct Medium Office at its place
  3. Construct a Bus Stop left from the office (near Dumpster)
  4. Buy a bus and route it from this Bust stop to the Medium Office
  5. Upgrade your bus to 2nd star
  6. Demolish Clothing Chain factories
  7. Construct Large Office right from the Garage
  8. Construct a Bus Stop at the lower-left side of the map (near Dumpster)
  9. Buy a bus and route it from this Bust stop to the Large Office
  10. Upgrade this bus to 2nd star
  11. Construct Large Office downwards from the Recycling Plant
  12. Construct a Bus Stop at the upper-right side of the map (near Dumpster)
  13. Buy a bus and route it from this Bust stop to the Large Office
  14. Upgrade this bus to 2nd star
  15. Construct Medium Office near the lower-right group of houses
  16. Construct a Bus Stop at the lower-right side of the map (near Dumpster)
  17. Buy a bus and route it from this Bust stop to the Medium Office
  18. Upgrade this bus to 2nd star
  19. Keep upgrading your house till you obtain population of 250
  20. Cure all the diseases
  21. Construct enough Parks to reach 450 environmental rating
  22. Upgrade all of your buses and offices as high as possible

Level 4. Talkeenta

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  1. Route three trucks from Trapper Creek to Cantwell
  2. Buy 5 trucks and upgrade them to the 1st star
  3. Route one more truck from Trapper Creek to Cantwell
  4. Route 4 trucks from Willow to Cantwell
  5. Build a road to Chase
  6. Upgrade your Garage
  7. Buy 4 trucks and upgrade them to the 1st star
  8. Route these 4 trucks from Cantwell to Chase
  9. Build Bridge
  10. Build a road to Petersville, Houston and Susitna
  11. Upgrade your Garage
  12. Buy 4 trucks and upgrade them to the 1st star
  13. Route 2 trucks from Petersville to Susitna
  14. Route 2 trucks from Houston to Susitna
  15. Upgrade all your trucks to 2nd star
  16. Build a road to Skwenta
  17. Re-route 2 trucks from Trapper Creek to the route “Susitna - Skwenta”
  18. Sell 2 trucks from Cantwell and Willow
  19. Buy 4 buses and upgrade them to the 2nd star
  20. Route 2 buses from Chase to the nearest to the Garage Small Hotel
  21. Route 2 buses from Chase to the Small Hotel in the Middle
  22. Sell 1 bus from Trapper Creek and 1 bus from Willow
  23. Upgrade all your trucks to 3rd star
  24. Buy 2 buses and upgrade them to the 2nd star
  25. Route 2 buses from Skwenta to the last unused Small Hotel
  26. Keep upgrading everything to a maximum available level till you’ll get enough visitors rating and daily income

Level 5. Nikiski

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  1. Build a road to the lower-left side of the map
  2. Construct an entertainment building near the Soldotna as close as possible
  3. Construct an entertainment building near the Kasilof as close as possible
  4. Route 2 buses from Soldotna to the nearest entertainment building
  5. Route 2 buses from Kasilof to the nearest entertainment building
  6. Upgrade your Garage
  7. Construct another entertainment building near the Kasilof as close as possible
  8. Buy 2 buses and upgrade them to the 2nd star
  9. Route 2 buses to the new entertainment building
  10. Do the same for all other neighbor cities
  11. Construct enough Parks to reach 1800 environmental rating

Level 6. Chugiak

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  1. Demolish Appliance Factory
  2. Construct Air Cooler Factory near the Shopping Mall
  3. Construct Steel Mill left from the Garage
  4. Route a truck from the Steel Mill to the Air Cooler Factory
  5. Route a truck from the Microchip Factory to the Air Cooler Factory
  6. Route a truck from the Plastic Factory to the Air Cooler Factory
  7. Demolish Steel Mill in the lower-left side of the map
  8. Construct Steel Mill right from the Microchip Factory
  9. Route a truck from this Steel Mill to the Microchip Factory
  10. Buy a truck and route it from the Air Cooler Factory to Wasilla
  11. Upgrade all you production buildings and trucks to the 1st star
  12. Buy a truck and route it from Wasilla to Butte
  13. Upgrade all you production buildings and trucks to the 2nd star
  14. Buy 4 trucks and upgrade them to 3rd star
  15. When you will see Snow Log Jam, route these trucks to clear it
  16. Construct enough Parks to reach 1000 environmental rating
  17. Upgrade all you production buildings and trucks to the 3rd star

Level 7. Eagle River

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  1. Construct a Bus Stop in front of the Large Hotel
  2. Construct 3 Large houses near the bus stop
  3. Upgrade one of your buses to the 1st star and route it from this Bus stop to the Large Hotel
  4. Upgrade Large houses to get population of 30+
  5. Upgrade your 1st star bus to the 2nd star
  6. Construct a Large Office at the upper-left side of the map
  7. Construct 3 Large houses and a Bus stop in front of it
  8. Upgrade your second bus to the 2nd star and route it from this bus stop to the Large Office
  9. Demolish Medium Hotel and build Medium Office at its place
  10. Upgrade your Garage
  11. Construct 3 Large houses and a Bus stop in front of it
  12. Buy a bus and route it from this bus stop to the Medium Office
  13. Construct 1-2 cells “Bus Stop +2 Entertainment buildings + 5 medium houses + 1st star upgraded bus” over the map
  14. Upgrade all your buses to the 2nd star
  15. Keep constructing and upgrading your houses till you’ll get population of 300
  16. Upgrade your offices to the 1st star
  17. Construct Plaza
  18. Launch an event in Plaza

Level 8. Salcha

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  1. Construct a Bus stop left from the Shopping Mall
  2. Buy a bus and route it from this Bus stop to the Shopping Mall
  3. Upgrade block of buildings, attached to this bus stop to the 1st star
  4. Build Bridge
  5. Construct a Bus stop and 4 Large Houses in front of the Big Office
  6. Buy a bus and route it from this bus stop to the Big Office
  7. Upgrade this bus to the 2nd star
  8. Construct a Bus stop and 4 Large Houses in front of the Medium Office in the left side of the map
  9. Buy a bus and route it from this bus stop to the Medium Office
  10. Upgrade this bus to the 2nd star
  11. Construct a Bus stop and 4 Large Houses in front of the Medium Office in the right side of the map
  12. Buy a bus and route it from this bus stop to the Medium Office
  13. Upgrade this bus to the 2nd star
  14. Construct enough Parks to reach 1000 environmental rating
  15. Keep upgrading your houses till you’ll get population of 400
  16. Upgrade your offices to the 1st star
  17. Upgrade your buses to the 3rd star

Level 9. Big Delta

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  1. Construct a Small Office near the Bus stop
  2. Re-route your bus from this bus stop to the Small Office
  3. Upgrade your bus to the 1st star
  4. Upgrade block of buildings, attached to this bus stop to the 1st star
  5. Construct Medium Hotel at the lower-left side of the map
  6. Construct a Bus stop and 4 Large Houses in front of this Medium Hotel
  7. Buy a bus and route it from this bus stop to the Medium Hotel
  8. Upgrade this bus to the 2nd star
  9. Construct Medium Office right from the Bakery
  10. Construct a Bus stop and 4 Large Houses in front of this Medium Office
  11. Buy a bus and route it from this bus stop to the Medium Office
  12. Upgrade this bus to the 2nd star
  13. Construct enough Parks to reach 800 environmental rating
  14. Construct Medium Office right from the Recycling Plant
  15. Construct a Bus stop and 4 Large Houses in front of this Medium Office
  16. Buy a bus and route it from this bus stop to the Medium Office
  17. Upgrade this bus to the 2nd star
  18. Construct Plaza
  19. Keep upgrading everything till you’ll get daily income 7000$
  20. Launch an event in plaza
  21. When it ends, immediately launch another event in Plaza

Level 10. Ferry

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  1. Demolish the nearest to the Recycling Plant Large House
  2. Construct Medium Office at its place
  3. Construct a Bus stop up from this office
  4. Buy a bus and route it from this bus stop to the Medium Office
  5. Upgrade this bus to the 1st star
  6. Construct Medium Hotel near the Recycling Plant
  7. Construct a Bus stop and 4 Large Houses in front of this Medium Hotel
  8. Buy a bus and route it from this bus stop to the Medium Hotel
  9. Upgrade block of buildings, attached to the upper Bus stop to the 1st star
  10. Upgrade all your buses to the 2nd star
  11. Construct Medium Hotel left from the Fitness center
  12. Demolish this Fitness center
  13. Construct a Bus stop and 4 Large Houses in front of this Medium Hotel
  14. Buy a bus and route it from this bus stop to the Medium Hotel
  15. Upgrade this bus to the 2nd star
  16. Construct a Stadium at the upper-right side of the map (down from dumpster)
  17. Demolish the Small House left from the dumpster
  18. Construct a Bus stop at its place
  19. Buy a bus and route it from this bus stop to the Stadium
  20. Upgrade every office, hotel and bus to the 2nd star
  21. Construct a Stadium left from the Club
  22. Construct a Bus stop in front of it
  23. Upgrade block of buildings, attached to this Bus stop to the 1st star
  24. Buy a bus and route it from this Bus stop to the Stadium
  25. Demolish the Theater
  26. Construct a Stadium at its place
  27. Construct a Bus stop downwards from it (near the dumpster)
  28. Buy a bus and route it from this bus stop to the Stadium
  29. Upgrade this bus to the 2nd star
  30. Construct enough Parks to reach 2000 environmental rating

Level 11. Butte

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  1. Construct Wool Farm, Cotton Farm and Fabric Factory up from the Plastic Factory
  2. Buy a truck and route it from the Wool Farm to the Fabric Factory
  3. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  4. Construct Sawmill and Furniture Factory near the Fabric Factory
  5. Buy a truck and route it from the Sawmill to the Furniture Factory
  6. Buy a truck and route it from the Fabric Factory to the Furniture Factory
  7. Demolish Steel Mill, Microchip Factory, Gold Factory and Appliance Factory
  8. Route a truck from the Plastic Factory to the Furniture Factory
  9. Upgrade all of your production buildings and trucks to the 1st star
  10. Route a truck from the Furniture Factory to the Shopping Mall
  11. Construct enough Parks to reach 2000 environmental rating
  12. Upgrade everything till you’ll get daily income 5000$

Level 12. Alyeska

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  1. Construct a Bus stop right from the Dumpster in le left side of the map
  2. Construct a Shopping Mall in front of it
  3. Buy a bus and route it from the bus stop to this Shopping Mall
  4. Upgrade your bus to the 1st star
  5. Build a Small House right from the Bus stop
  6. Upgrade block of buildings, attached to the Bus stop to the 1st star
  7. Upgrade your bus to the 2nd star
  8. Upgrade block of buildings, attached to the Bus stop to the 2nd star
  9. Construct 3-4 cells “Bus Stop +Entertainment building + 5 medium houses + 1st star upgraded bus” over the map
  10. Upgrade all your buses and blocks of buildings to the 2nd star
  11. Construct more cells “Bus Stop +Entertainment building + 5 medium houses + 1st star upgraded bus” over the map, till you’ll get enough income and happiness

Level 13. Homer

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  1. Un-route a bus from the Clothing Factory to the Shopping Mall
  2. Route a truck from the Fabric Factory to the Ice Hotel
  3. Buy a truck and route it from the Polyester Factory to the Chugiak
  4. Buy a truck and route it from Chugiak to the Ice Hotel
  5. Buy a truck and route it from the Recycling Factory to the Northway
  6. Upgrade your Garage
  7. Upgrade all of your production buildings and trucks to the 1st star
  8. Build Bridge and the road from it to the Ice Hotel
  9. Buy a truck and route it from the Northway to the Anchor Point
  10. Buy a truck and route it from the Anchor Point to the Ice Hotel
  11. Upgrade all your trucks to the 1st star
  12. Build Ice Hotel
  13. Re-route truck “Northway – Anchor point” to route “Northway – Ice Hotel”
  14. Re-route truck “Polyester Factory – Chugiak” to route “Polyester Factory – Kachemak”
  15. Route a truck from the Clothing Factory to the Ice Hotel
  16. Route a truck from the Sawmill to the Furniture Factory
  17. Route a truck from Kachemak to the Furniture Factory
  18. Route a truck from the Fabric Factory to the Furniture Factory
  19. Route a truck from Furniture Factory to the Ice Hotel
  20. Construct enough Parks to reach 1500 environmental rating
  21. Launch Ice Hotel
  22. Sell all the unnecessary trucks
  23. Buy at least 5 buses and upgrade them to the 2nd star
  24. Construct 2-3 Bus stops near the Garage
  25. Upgrade them as high as possible
  26. Route all your buses from these Bus stops to the Ice Hotel
  27. Construct Plaza
  28. Launch an event in Plaza

Nevada state walkthrough (Campaign 4)

Level 1. Oasis

show/hide
  1. Construct Small Hotel left from the Garage
  2. Construct a Bus stop in front of it
  3. Buy a bus and route it from this bus stop to the Small Hotel
  4. Keep regularly planting trees around all of your Sawmills
  5. Construct Medium Hotel left from the upper Sawmill
  6. Buy two buses and route them from Halleck to this hotel
  7. Upgrade these buses to the 2nd star
  8. Construct Steel Mill and Slot Machine Cases Factory left from the Recycling Plant
  9. Buy a truck and route it from the Steel Mill to the Slot Machine Cases Factory
  10. Buy a truck and route it from the Plastic Factory to the Slot Machine Cases Factory
  11. Buy a truck and route it from the Slot Machine Cases Factory to the Overton
  12. Buy a truck and route it from the Furniture Factory to the Shopping Mall
  13. Buy a truck and route it from Overton to the Shopping Mall
  14. Upgrade all of your trucks, hotels and production buildings to the 1st star
  15. Construct enough Parks to reach 1600 environmental rating
  16. Demolish Furniture Chain factories when you’ll get 5 furniture at the Shopping Mall

Level 2. Deeth

show/hide
  1. Construct Lamps chain below the Garage
  2. Buy enough trucks to start all this chain working
  3. Upgrade all of the trucks and production buildings of this chain to the 1st star
  4. Buy a truck and route it from the Lamp factory to the Halleck
  5. Buy a truck and route it from Halleck to the Furniture Factory
  6. Upgrade all of your trucks and production buildings to the 1st star
  7. Buy a truck and route it from Furniture Factory to the Railway Station
  8. Construct Plaza
  9. Launch an event in Plaza
  10. Upgrade everything possible till you get daily income $3000

Level 3. Osino

show/hide
  1. Build a road to the lower-left side of the map
  2. Construct a Large office as close to the Palisade as possible
  3. Buy a bus and route it from the Palisade to the Large office
  4. Upgrade this bus to the 2nd star
  5. Buy another bus and upgrade it to the 1st star
  6. Route this bus from the Palisade to the Large office
  7. Construct a Large office as close to the Spring Creek as possible
  8. Buy a bus and route it from the Spring Creek to new Large office
  9. Upgrade this bus to the 2nd star
  10. Buy another bus and upgrade it to the 1st star
  11. Route this bus from the Spring Creek to new Large office
  12. Construct a road to the Elburz (don’t forget to connect it to the Recycling plant)
  13. Construct a stadium left from Ramoille
  14. Buy 2 buses, upgrade them to the 2nd star and route to this Stadium from Ramoille and Elburz
  15. Build a stadium left from Carlin
  16. Buy 2 buses, upgrade them to the 2nd star and route to this Stadium from Carlin and Lee
  17. Construct a stadium at the center of the map
  18. Buy 2 buses, upgrade them to the 2nd star and route to this Stadium from Elko and Ryndon

Level 4. Golconda

show/hide
  1. Route all trucks (when you finish you can see full automobile production and transporting it to the shopping mall)
  2. Construct a Large office at the right side of the map
  3. Construct a bus stop and 5 medium houses in front of it
  4. Buy a bus, upgrade it to the 2nd star and route it from the bus stop to the Large office
  5. Construct enough Parks to reach 1500 environmental rating
  6. Demolish all the automobile chain when you’ll transport 5 cars to the shopping mall
  7. Construct 3-4 cells “Bus Stop +Entertainment building + 5 medium houses + 1st star upgraded bus” over the map

Level 5. Roochester

show/hide
  1. Demolish a small house and part of the road left from the bus stop at the lower-left corner of the map
  2. Construct Shopping Mall at its place
  3. Re-route a bus from this bus stop to the Shopping mall
  4. Upgrade block of buildings, attached to the Bus stop to the 2nd star
  5. Upgrade your bus to the 2nd star
  6. Demolish some structures near the upper bus stop to build there Fitness Center
  7. Construct a Fitness Center and route another bus from the nearest bus station to this Fitness Center
  8. Upgrade block of buildings, attached to the Bus stop to the 2nd star
  9. Upgrade your bus to the 2nd star
  10. Demolish some structures near the upper bus stop in the upper-right corner of the map to build there Fitness Center
  11. Construct there a Fitness Center and route another bus from the nearest bus station to this Fitness Center
  12. Upgrade block of buildings, attached to this Bus stop to the 1st star
  13. Buy a bus and route it from the nearest bus stop to the new Fitness Center
  14. Upgrade this bus to the 2nd star
  15. Demolish some structures near the lower bus stop in the upper-right corner of the map to build there Fitness Center
  16. Construct there a Fitness Center and route another bus from the nearest bus station to this Fitness Center
  17. Buy a bus and route it from the nearest bus stop to the new Fitness Center
  18. Upgrade this bus to the 2nd star
  19. Finish Airport construction
  20. Finish Marina construction

Level 6. Nixon

show/hide
  1. Restore broken bridge in the upper side of the map
  2. Route 4 trucks from the Oil Derrick to the Plastic Factory
  3. Route 2 trucks from the Steel Mill to the Tire Factory
  4. Restore broken bridge that leads to the Recycling Plant
  5. Build a bridge to the Wool Farm
  6. Route 2 trucks from the Wool Farm to the Fabric Factory
  7. Route 2 trucks from the Cotton Farm to the Fabric Factory
  8. Route 2 trucks from the Cotton Farm to the Fabric Factory
  9. Restore broken bridge in the lower-left side of the map
  10. Route a truck from the Fabric Factory to the Car Factory
  11. Restore broken bridge in over the Oil Derrick in the right side of the map
  12. Buy a truck and route it from right Oil Derrick to the Tire Factory
  13. Upgrade all your production buildings and trucks to the 1st star
  14. Restore broken bridge over the Auto body factory
  15. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  16. Buy a truck and route it from the Tire Factory to the Auto body factory
  17. Re-route 1 truck from p.2 to the route “Steel Mill – Auto body Factory”
  18. Restore broken bridge near the Shopping Mall
  19. Re-route 1 truck from p.2 to the route “Auto body Factory – Shopping Mall”
  20. Keep upgrading everything to the maximum level

Level 7. Washoe City

show/hide
  1. Construct Medium Hotel at the left side of the map
  2. Construct a bus stop and 5 medium houses in front of it
  3. Buy a bus, upgrade it to the 2nd star and route it from the bus stop to the Medium Hotel
  4. Construct Medium Hotel not too far from the previous
  5. Construct a bus stop and 5 medium houses in front of it
  6. Buy a bus, upgrade it to the 2nd star and route it from the bus stop to the new Medium Hotel
  7. Upgrade block of buildings, attached to the Bus stops to the 1st star
  8. Construct Large Office at the right side of the map
  9. Construct a bus stop and 5 medium houses in front of it
  10. Buy a bus, upgrade it to the 2nd star and route it from the bus stop to the Large Office
  11. Upgrade block of buildings, attached to the new Bus stop to the 1st star
  12. Construct enough Parks to reach 1200 environmental rating
  13. Construct Plaza
  14. Launch an event in Plaza

Level 8. Patrick

show/hide
  1. Demolish 4 hotels at the left side of the map
  2. Construct Medium Office at the lower-center of the map
  3. Route a bus from the nearest Bus Stop to the Medium Office
  4. Upgrade this bus to the 2nd star
  5. Re-route bus in the lower-right side to the route “lower-right Bus stop – lower-right Medium Hotel”
  6. Upgrade this bus to the 2nd star
  7. Demolish Large Hotel at the right side of the map
  8. Construct Medium Office at its place
  9. Re-route bus from the Bus stop in the upper-right side of the map to the route “Bus stop – medium office”
  10. Upgrade this bus to the 2nd star
  11. Buy a bus and upgrade it to the 2nd star
  12. Route it from the Bus stop in the upper-right side of the map to the Medium Hotel in the upper-right side of the map
  13. Upgrade block of buildings, attached to this Bus stops to the 1st star
  14. Keep upgrading your house till you’ll obtain population of 350
  15. Upgrade all of your hotels and offices to the 2nd star
  16. Upgrade all of your buses to the 3rd star
  17. Construct Plaza
  18. Launch an event in Plaza
  19. Construct enough Parks to reach 1000 environmental rating

Level 9. Lund

show/hide
  1. Construct new Bakery downwards from the Shopping Mall
  2. Demolish old Bakery
  3. Route trucks from Mill and Grain Farm to the new Bakery
  4. Upgrade all of your production buildings and trucks to the 1st star
  5. Upgrade all of your production buildings and trucks to the 2nd star
  6. Upgrade all of your production buildings and trucks to the 3rd star
  7. Build a road to the Airport
  8. Buy 2 trucks and route them from bakery to the Airport
  9. Buy 2 buses and route them from the Airport to the Small Hotel
  10. Construct Medium Hotel near small one
  11. Buy 2 buses and route them from the Airport to the Medium Hotel
  12. Upgrade all of your buses and trucks to the 2nd star
  13. Construct Medium Hotel
  14. Buy 2 buses and route them from the Airport to the Medium Hotel
  15. Construct Medium Hotel
  16. Buy 2 buses and route them from the Airport to the Medium Hotel
  17. Upgrade all of your buses to the 2nd star
  18. Upgrade all of your trucks to the 3rd star
  19. Keep upgrading your hotels and buses till you’ll get enough visitors rating

Level 10. Alamo

show/hide
  1. Build a road to the upper side of the map
  2. Construct a Medium Hotel as close to the Hiko as possible
  3. Buy 2 buses and route it from the Hiko to the Medium Hotel
  4. Upgrade these buses to the 1st star
  5. Buy 2 buses and route it from the Ash Springs to the Medium Hotel
  6. Upgrade these buses to the 1st star
  7. Re-route one bus from Hiko to the route “Ash Springs – Medium Hotel ”
  8. Construct a Large Hotel between Caliente and Beatty
  9. Buy a bus, upgrade it to the 2nd star and route from Caliente to the Large Hotel
  10. Buy a bus, upgrade it to the 3rd star and route from Beatty to the Large Hotel
  11. Reconstruct Howthorne Bridge
  12. Construct a Medium Hotel left from the Howthorne Bridge
  13. Buy a bus, upgrade it to the 2nd star and route from Moapa Town to the new Medium Hotel
  14. Buy a bus, upgrade it to the 2nd star and route from Indian Springs to the new Medium Hotel
  15. Construct a Medium Hotel right from the Garage
  16. Buy a bus, upgrade it to the 2nd star and route from Etna to the new Medium Hotel
  17. Buy a bus, upgrade it to the 2nd star and route from Panaca Town to the new Medium Hotel
  18. Reconstruct Liberty Bridge
  19. Construct a Medium Hotel near the Liberty Bridge
  20. Buy a bus, upgrade it to the 2nd star and route from Crystal Springs to the new Medium Hotel
  21. Buy a bus, upgrade it to the 2nd star and route from Coyote Springs to the new Medium Hotel
  22. Construct Plaza
  23. Launch an event in Plaza

Level 11. Elgin

show/hide
  1. Construct all the Car chain (excluding Auto Body Factory and Car Factory) downwards from the bridge
  2. Buy enough trucks and route to start all this chain working
  3. Buy 4 trucks and start transporting goods to the Airport
  4. Upgrade all of your buildings and trucks to the 2nd star
  5. Upgrade all of your production buildings and trucks to the 3rd star
  6. Construct an Airport
  7. Build Bridge
  8. Route 3 trucks from the Recycling Plant to the Airport
  9. Construct Large Hotel just behind the bridge
  10. Upgrade Airport to the 3rd star
  11. Buy 5 Buses and route them from the Airport to the Large Hotel
  12. Upgrade these buses to the 3rd star
  13. Construct Plaza
  14. Launch an event in Plaza

Level 12. Riverside

show/hide
  1. Route a truck from the Dairy Farm to the Extract Factory
  2. Route a truck from the Grain Farm to the Extract Factory
  3. Route a truck from the Wool Farm to the Fabric Factory
  4. Route a truck from the Cotton Farm to the Fabric Factory
  5. Upgrade all your trucks to the 1st star
  6. Construct Medium Office near the group of houses at the left side of the map
  7. Construct a Bus stop near the Medium Office and houses
  8. Buy a bus, upgrade it to the 2nd star and route it from the Bus stop to the Medium Office
  9. When you move all the resources from the Dairy, Grain, Wool and Cotton farms, demolish them.
  10. Route a truck from the Oil Derrick to the Plastic Factory
  11. Route a truck from the Oil Derrick to the Tire Factory
  12. Route a truck from the Steel Mill to the Tire Factory
  13. Route a truck from the Steel Mill to the Auto body Factory
  14. Buy 5 trucks and upgrade them to the 1st star
  15. Route a truck from the Extract Factory to the Cosmetics Factory
  16. Route a truck from the Salvage Storehouse to the Plastic Factory
  17. Route a truck from the Plastic Factory to the Auto Body Factory
  18. Route a truck from the Plastic Factory to the Cosmetics Factory
  19. Route a truck from the Cosmetics Factory to the Shopping Mall
  20. When you will move all the resources from the Oil Derrick and the Steel Mill, demolish them
  21. Route a truck from the Fabric Factory to the Car Factory
  22. Route a truck from the Auto body Factory to the Car Factory
  23. Route a truck from the Tire Factory to the Car Factory
  24. Route a truck from the Car Factory to the Shopping Mall
  25. Construct Large Office near the group of houses at the right side of the map
  26. Construct a Bus stop near the Large Office and houses
  27. Buy a bus, upgrade it to the 2nd star and route it from the Bus stop to the Large Office
  28. When you will deliver 5 cars and cosmetics to the shopping mall, demolish remaining production buildings
  29. Construct Large Office near the group of houses above the Garage
  30. Construct a Bus stop near the Large Office and houses
  31. Buy a bus, upgrade it to the 2nd star and route it from the Bus stop to the Large Office
  32. Upgrade all of your offices to the 2nd star
  33. Keep upgrading Houses till the level of Population reaches 450 (if you have not enough houses – build more of them)
  34. Construct Plaza
  35. Launch an event in Plaza

Level 13. Overton

show/hide
  1. Construct Wool Farm, Cotton Farm and Fabric Factory near the Echo Bay
  2. Route a truck from the Wool Farm to the Fabric Factory
  3. Route a truck from the Cotton Farm to the Fabric Factory
  4. Route a truck from the Fabric Factory to the Echo Bay
  5. Route a truck from the Echo Bay to the Casino
  6. Upgrade Wool Farm, Cotton Farm, Steel Mill and Fabric Factory to the 1st star
  7. Upgrade all your trucks to the 1st star
  8. Buy a truck and route it from the Steel Mill to the Casino
  9. Buy a truck and route it from the Recycling Plant to the Casino
  10. Demolish the Wool Farm near the Paint Factory
  11. Construct an Oil Derrick at its place
  12. Upgrade your Garage
  13. Buy a truck and route it from the Oil Derrick to the Paint Factory
  14. Buy a truck and route it from the Paint Factory to the Casino
  15. Demolish Shopping Mall
  16. Construct Slot Machine Factory at its place
  17. Re-route a truck from Fabric Factory to Golconda
  18. Demolish the Cotton Farm near the Airport
  19. Build Steel Mill, Microchip Factory and Gold Plant at its place
  20. Buy a truck and route it from the Steel Mill to the Microchip Factory
  21. Buy a truck and route it from the Gold Plant to the Microchip Factory
  22. Buy a truck and route it from the Microchip Factory to the Slot Machine Factory
  23. Upgrade all of your production buildings and trucks to the 1st star
  24. Build Casino
  25. Route a truck from the Echo Bay to the Slot Machine Factory
  26. Route a truck from the Paint Factory to the Slot Machine Factory
  27. Route a truck from Golconda to the Slot Machine Factory
  28. Route a truck from the Slot Machine Factory to the Casino
  29. Construct Oil Derrick near the Railway Station
  30. Buy a truck and route it from the Oil Derrick to the Railway Station
  31. When you transport 5+ Slot Machines to the Casino, demolish Slot Machine Factory, Steel Mill, Microchip Factory and Gold Plant
  32. Construct Furniture Factory near the Sawmill
  33. Route a truck from the Fabric Factory to the Furniture Factory
  34. Route a truck from the Sawmill to the Furniture Factory
  35. Construct Plastic Factory near the Oil Derrick
  36. Route a truck from the Oil Derrick to the Plastic Factory
  37. Route a truck from the Recycling Plant to the Plastic Factory
  38. Route a truck from the Plastic Factory to the Furniture Factory
  39. Route a truck from the Plastic Factory to the Furniture Factory
  40. Route a truck from the Furniture Factory to the Casino
  41. When you transport 5+ Furniture to the Casino, demolish Furniture Factory and Sawmill
  42. Construct Clothing Factory near the Bunkerville
  43. Route a truck from the Plastic Factory to the Bunkerville
  44. Route a truck from the Bunkerville to the Clothing Factory
  45. Route a truck from the Fabric Factory to the Clothing Factory
  46. Route a truck from the Clothing Factory to the Logandale
  47. Route a truck from the Logandale to the Casino
  48. Build 3 bus stops, spreading them around housing estate right from the Garage
  49. Demolish Oil Derrick near the Railway Station when you’ll transport 10 Oil to the Railway station
  50. Sell all the unnecessary trucks
  51. Buy as much buses as possible
  52. Upgrade these buses to the 3rd star
  53. Route them from the Bus stops to the Casino
  54. Build 2-3 Parks
  55. Upgrade all houses in the housing estate right from the Garage
  56. Launch the Casino
  57. Sell all the unnecessary trucks
  58. Buy as much buses as possible
  59. Route them from the Bus stops to the Casino

If the problem persists, contact us using the form on the support page.


The Magician's Handbook: Cursed Valley

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Youda Survivor

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Virtual City Playground

I don´t know how to build Oil Derrick or Plastic Factory. It tells me to build one but I can´t find it anywhere. What should I do?

If you need to find an Oil Derrick and a Plastic Factory, please, tap the Build Tab, swipe the menu to the left and choose Cosmetics. You will find Dairy Farm, Recycling Plant, Oil Derrick, Grain Farm, Extract factory, Plastic Factory, Cosmetics Factory and Shopping Mall there.

I have downloaded the Valentine’s Day update and I don’t know how to arrange weddings. How can I do that?

Please follow these steps to start a wedding in Virtual City Playground:
1.    Build a Chapel, it will cost you 15 invest points.
2.    Route some buses to the Chapel.
3.    Wait until 1000 people visit your Chapel. You can see how many people visit the Chapel by tapping on it.
4.    When you get 1000, the rings will appear and the wedding will start automatically.

My last quests were to transport 500 cars to Shopping mall and to transport 500 Citizens to Green Theater and there is still a lot of unlocked stuff in the game, what should I do?

We are happy to inform, that you have completed all available quests! You can continue playing game using invests points to unlock the stuff for decorating and developing your city. With the nearest update we are going to prepare new quests where you can unlock the new stuff completing levels and quests step by step. You can receive invest points as a reward for completing levels or you can buy invest points.

I don’t receive new quests. What should I do?

In case new quests are not displayed on the left part of the screen any more, please make sure that all buildings, trucks, busses and productions have been upgraded. If you have already completed one of these quests:

  • Transport 500 cars to Shopping mall
  • Transport 500 Citizens to Green Theater

We are happy to inform, that you have done all available quests! Please wait till the nearest update becomes available to bring you more fun playing the game. Otherwise make sure you have updated the app to the most recent version. In case you have the latest version of the game and your last quests were not those which were specified above, but quests still are not displayed on the left part of the screen, please contact our support team here: http://www.g5e.com/support and specify the following questions:

  • What is your device model?
  • Which firmware version is installed on your device?
  • What was the last level and quest?
  • Did you manage to upgrade all your buildings, trucks and busses?
I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I don´t know how to build Oil Derrick or Plastic Factory. It tells me to build one but I can´t find it anywhere. What should I do?

If you need to find an Oil Derrick and a Plastic Factory, please, tap the Build Tab, swipe the menu to the left and choose Cosmetics. You will find Dairy Farm, Recycling Plant, Oil Derrick, Grain Farm, Extract factory, Plastic Factory, Cosmetics Factory and Shopping Mall there.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I didn´t receive invest points for posting my Achievements on Facebook. What should I do in this case?

Happy to inform that this problem will be fixed in the nearest update. Please wait till it becomes available on the Android Market. Sorry for the temporary inconvenience.

I didn´t receive the invest points I´ve purchased from within the app. What should I do?

Sometimes it takes awhile to deliver invest points to your game. Please wait some time and make sure your internet connection is stable enough for that procedure. Please be informed that some of our players do experience this problem and our Technical Team is working on fixing it. Sorry for the inconvenience.
You are very welcomed to contact our Support Team with the detailed description of your issue that would be very helpful in its resolving in the fastest way possible. Thank you for your assistance in advance.

The game takes too long to launch. What am I to do?

Please, keep in mind that the game goes in real time and it earns you credits and energy even when the app is minimized or closed. Trying to open the game your city works out what has happened during the time you were away and it might take some time to launch completely.
In case you´ve been waiting awhile and the application hasn´t launched, please contact our support team at support@g5e.com and provide us with more detailed information concerning the issue you´ve faced:

  • What device are you using to download the application?
  • What Android Market version are you currently running?
  • Which number of the firmware version are you currently running on your device?
  • Does your internet connection work correctly?

Any other details you consider worth mentioning are- very welcomed.

How can I move my buildings in Virtual City Playground?

Sorry to inform but the only way to relocate a building is to destroy it and build again where you prefer. To get more information about how the game works, please check Help Section in the Menu of Virtual City Playground.

I would like to start a new city in Virtual City Playground. How can I do that?

Unfortunately, there is no way you can start another city within the current application. In order to build a new one you need to delete your application and reinstall it. Thus, your progress will be lost and you will start working on another city. Sorry if the game feature has caused any kind of inconvenience for you.

The game doesn´t recognize that I have fulfilled the goal to add all houses to Dumpster´s route. What should I do?

Please make sure all newly-built houses and Recycling Plant are added to the dumpster´s route. Keep in mind that your vehicle should be upgraded. If the problem persists, try to delete your trash-collector if any, sell and buy a dumpster again and assign its route through all houses. The issue should now be solved. We apologize for this inconvenience and will try to fix it in the nearest future.

When trying to launch the game, it force closes itself. What am I to do?

The newly released update dated November, 2 has already fixed this problem so it is recommended to install the recent update to your device. Please, check back to Android Market, tap "My apps" to see that the update is already available. For any additional information, please contact our support team at support@g5e.com

When I start the game I can´t enter the player´s name. The game is unresponsive. What should I do?

Please try to lock your device using Sleep Mode, then unlock it and tap several times on the screen to make the box active.
Sorry for the inconvenience. Our team is working on this issue and will try to fix it as soon as possible.

I can see the "new goal!" arrow periodically, but no goal is there. What should I do?

We apologize for the inconvenience. Once you see the notification of a new goal but the goal itself is not visible, it means that you have fulfilled all goals in the game. Sorry for this misleading spot pointing at non-existent task. We are aware of this issue and I´m happy to inform you that our technical support team has fixed this issue and the update is already on the way to be released.
We congratulate you on successful fulfillment of all missions! Now you can enjoy playing the free mode and keep on developing your productions chains and city on the whole.
Also we´re glad to let you know that we are going to bring more goals into the game, so you will be able to continue your Quest adventure with new tasks in one of the nearest updates. Please, check Updates page in App Store application on your device from time to time to see the alert when the update becomes available. Have fun playing!

What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Special Enquiry Detail

I’m trying to start Chapter 2 but the game just turns off completely. What am I to do?
We are terribly sorry for the inconvenience. Our Technical Team is currently working on fixing this problem. Please wait till the nearest update becomes available. If you don’t want to wait till the update please make sure all the running apps are closed and try to restart the game. You can do it in the following way:

If the application’s restart doesn’t help, try to reinstall the application. First you should uninstall the application. You can do it in the following way:

Then you are to reinstall the application. Follow the instruction to do this:

You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".

Also you can open the game from the market, tapping "Open", when it finishes downloading successfully.

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
All the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.

What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Stand O'Food® 3

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 27 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 27 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Virtual City®

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

You can use the Virtual City Walkthrough if you encounter any other difficulties during play.

Colorado state walkthrough (Campaign 1)

Level 1. Montrose

show/hide
  1. Buy a truck and route it from a Grain Farm to the Mill
  2. Upgrade the Grain Farm
  3. Upgrade one truck

Level 2. Gunnison

show/hide
  1. Buy a truck and start transporting from the Mill to the Bakery
  2. Upgrade the Mill
  3. Upgrade your new truck
  4. Buy and upgrade a truck and route it from the Dairy Farm to the Bakery
  5. Upgrade the Dairy Farm and the Bakery
  6. Buy and upgrade a truck and route it from the Bakery to the Shopping Mall

Level 3. Del Norte

show/hide
  1. Construct a Recycling Plant
  2. Upgrade the Garage
  3. Buy and upgrade a Dumpster
  4. Add all buildings to the dumpster’s route
  5. Deliver 60 pieces of garbage to the Recycling Plant

Level 4. Trinidad

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  1. Construct two Bus Stations
  2. Buy a Bus, route it between Bus Stations and Shopping Mall
  3. Upgrade all production buildings
  4. Construct a Fountain
  5. Keep upgrading Small Houses till the level of Population reaches 85

Level 5. Ordway

show/hide
  1. Route and upgrade a free truck from a Bakery to the Crowley city
  2. Upgrade the Garage
  3. Buy and upgrade a truck and route it from Crowley city to the Shopping Mall
  4. Buy and upgrade a truck and route it from the Bakery to the Shopping Mall

Level 6. Yuma

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  1. Buy two Dumpsters and upgrade each one of them to the second star
  2. Add all buildings from the right side of the map to the route of the first dumpster
  3. Add all buildings from the left side of the map to the route of the second dumpster
  4. Upgrade the Garage
  5. Buy and upgrade a truck and route it from the Extract Factory to the Cosmetics Factory
  6. Upgrade the Extract Factory
  7. Buy and upgrade a truck and route it from the Cosmetics Factory to the Shopping Mall
  8. Upgrade the Cosmetics Factory

Level 7. Windsor

show/hide
  1. Cure all disease outbreaks
  2. Build a Bus station as close to the living area as possible
  3. Buy a Bus and route it from the Bus Station to the Shopping Mall
  4. Upgrade all production buildings
  5. Construct a Fountain
  6. Keep upgrading Houses till the level of Population reaches 40

Level 8. Kremmling

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  1. Build a Bus Station as close to the living area as possible
  2. Upgrade the Garage
  3. Buy a Bus and route it from the Bus Station to the Shopping Mall
  4. Demolish unnecessary Oil Derrick, Recycling Plant and Sawmill
  5. Build a Theater
  6. Route the Bus from the Bus Station to the Theater
  7. Upgrade the Bus to the maximum level
  8. Run an event in Plaza
  9. Keep upgrading Houses till the level of Population reaches 100

Level 9. Meeker

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  1. Construct a Paper Factory
  2. Route a free truck from the Recycling Plant to the Paper Factory
  3. Construct a Sawmill
  4. Route another free truck from the Sawmill to the Paper Factory
  5. Construct a Printing Factory
  6. Upgrade the Garage
  7. Buy a truck and route it from the Paint Factory to the Printing Factory
  8. Buy a truck and route it from the Paper Factory to the Printing Factory
  9. Buy a truck and route it from the Printing Factory to the Shopping Mall
  10. Build a Bus Station as close to the living area as possible
  11. Buy a Bus and route it from the Bus Station to the Shopping Mall
  12. Complete construction of a tunnel
  13. Route the truck with magazines from the Printing Factory to Craig city
  14. Sell the Bus, buy a truck and route it from Craig city to the Shopping Mall
  15. Upgrade all trucks and production buildings

Level 10. Rangely

show/hide
  1. Buy a truck and route it from the Paint Factory to the Printing Factory
  2. Upgrade a Dumpster
  3. Buy a truck and route it from the Sawmill to the Paper Factory
  4. Buy a truck and route it from the Recycling Plant to the Paper Factory
  5. Buy a truck and route it from the Paper Factory to the Printing Factory
  6. Buy a truck and route it from the Printing Factory to the Shopping Mall
  7. Construct six Houses
  8. Construct a Bus Station as close to the living area as possible
  9. Include all buildings to the route of the Dumpster
  10. Buy a Bus and route it from the Bus Station to the Shopping Mall
  11. Clean an area and construct a Plaza
  12. Construct a Fountain
  13. Run an event in the Plaza

Level 11. Delta

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  1. Buy a truck and route it from Orchard City to the Railway Depot
  2. Buy a truck and route it from the Recycling Plant to the Railway Depot
  3. Buy a truck and route it from the Paint Factory to the Railway Depot
  4. Upgrade all trucks and production buildings to the maximum level
  5. Construct a Printing Factory
  6. When all goods are transported to the Railway Depot but there is not enough money, change routes of all trucks:
  7. Route a truck from the Sawmill to the Paper Factory
  8. Route a truck from the Recycling Plant to the Paper Factory
  9. Route a truck from the Grain Farm to the Mill
  10. Route a truck from the Paper Factory to the Printing Factory
  11. Route a truck from the Paint Factory to the Printing Factory
  12. Route a truck from the Oil Derrick to the Paint Factory
  13. Repair a Railway Depot
  14. Construct a Bus Station as close to the living area as possible
  15. Buy a Bus and route it from the Bus Station to the Railway Depot
  16. Upgrade the Garage
  17. Buy a truck and route it from the Printing Factory to the Railway Depot
  18. Construct a Bakery
  19. Buy and route a truck from the Milk Factory to the Bakery
  20. Buy and route a truck from the Mill to the Bakery
  21. Buy a truck and route it from the Bakery to the Railway Depot
  22. Keep upgrading all trucks and production buildings
  23. Construct a Train

California state walkthrough (Campaign 2)

Level 1. La Mesa

show/hide
  1. Repair the road near the Grain Farm and the Mill
  2. Route a free truck from the Grain Farm to the Mill
  3. Re-construct the Bakery
  4. Repair the road near the Bakery
  5. Buy a truck and route it from the Mill to the Bakery
  6. Re-construct the Dairy Farm, repair the road near the Dairy Farm
  7. Repair the road near the Recycling Plant, the Shopping Mall and the Broken Bridge
  8. Buy a Dumpster and add all available buildings (on the left side of the map) to the route of the Dumpster
  9. Upgrade the Garage to the 1st star
  10. Buy and upgrade a truck and route it from the Bakery to the Shopping Mall
  11. Upgrade the Bakery
  12. Reconstruct the river bridge
  13. Reconstruct a Polyester Factory and repair the road near it
  14. Buy a truck and route from the Recycling to the Polyester Factory
  15. Repair the road near the Oil Derrick
  16. Buy a Truck and route it from the Oil Derrick to the Clothing Factory
  17. Buy a truck and route it from the Polyester Factory to the Clothing Factory
  18. Re-construct the Fabric Factory and repair the road near it, near the Wool and Cotton Farms
  19. Upgrade the Garage to the 2d star
  20. Buy a truck and route it from the Wool Farm to the Fabric Factory
  21. Reconstruct a Cotton Farm
  22. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  23. Upgrade all trucks to the 1st star
  24. Upgrade all production buildings at least to the 1st star
  25. Upgrade the Dumpster to the 2d star and add all building to the route of the Dumpster

Level 2. Eureka

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  1. Repair the road from the Recycling Plant to Arcata City
  2. Route free truck from the Recycling Plant to Arcata City
  3. Buy a Dumpster and add to the route of the Dumpster all available buildings
  4. Buy a Truck and route it from Myrtletown to the Arcata city
  5. Repair the road from the Arcata city to the Cutten city (choose the shortest way)
  6. Upgrade the Garage to the 1st star
  7. Repair the road from the Bayview city to the Cutten city
  8. Buy a Truck and route it from the Bayview city to the Cutten city
  9. Buy a truck and route it from the Cutten city to the Shopping Mall
  10. Upgrade all trucks to the 2nd star
  11. Repair all parts of a road
  12. Upgrade the Dumpster to the 1st star, add all available now buildings to the route of the Dumpster
  13. Buy a bus and route it from the Bus Station to the Shopping Mall
  14. Clean all garbage and remove all debris from the level map
  15. Repair all abandoned houses
  16. Upgrade the Recycling Plant to the 1st star
  17. Upgrade to the 2nd star and add to the route of the Dumpster all buildings in the left area of the map, exclude all buildings from the right part of the map from the route of the Dumpster
  18. Buy a Dumpster, upgrade it to the 2d star, add to the route of the Dumpster all buildings in the right area of the level map
  19. Upgrade the Bus to the 3d star
  20. Upgrade the Houses near the Bus Station to the 3d star (with a help of Upgrade Block Button)

Level 3. Laytonville

show/hide
  1. Restore the Paper Factory
  2. Buy and route a truck from the Recycling Plant to the Paper Factory
  3. Restore a Sawmill
  4. Repair a part of the road from the Sawmill to the Paper Factory
  5. Buy and route a truck from the Sawmill to the Paper Factory
  6. Restore the Plastic Factory
  7. Upgrade the Garage to the first star
  8. Buy and route a truck from the Recycling Plant to the Plastic Factory
  9. Upgrade the Recycling Plant and the Oil Derrick to the 1st star
  10. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  11. Repair the Extract Factory
  12. Buy a truck and route it from the Grain Farm to the Extract Factory
  13. Restore the Dairy Farm and the part of the road near it
  14. Buy a truck and route it from the Dairy Farm to the Extract Factory
  15. Upgrade the Garage to the 2nd star
  16. Buy a truck and route it from the Cosmetics Factory to the Shopping Mall
  17. Re-construct a Printing Factory
  18. Buy a truck and route it from the Paper Factory to the Printing Factory
  19. Upgrade the Garage to the 3d star
  20. Buy a truck and route it from the Paint Factory to the Printing Factory
  21. Buy a truck and route it from the Printing Factory to the Shopping Mall
  22. Repair all parts of the road
  23. Buy a Dumpster and upgrade it to the 2nd star
  24. Restore all buildings from the left part of the map. Add all buildings from the left part of the level map to the route of the Dumpster
  25. Restore all buildings from the right part of the map
  26. Upgrade the first Dumpster to the 2nd star and add all unattended buildings in the right part of the map
  27. Clean the garbage from all the area
  28. Build a Bus Station near the Shopping Mall in the right part of the map as close to the dwelling area as possible
  29. Buy a Bus and route it from the Bus Station to the Shopping Mall. Upgrade it to the 2nd star
  30. Upgrade Dumpsters to the 3d star
  31. If there is any biohazard in the area demolish it manually
  32. Upgrade the Grain Farm, the Dairy Farm and the Sawmill to the 1st star. Build 3 Monuments

Level 4. Ukiah

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  1. Upgrade the Garage to the 1st star
  2. Buy a truck and route it from the Plastic Factory to the Appliance Factory
  3. Demolish the Sawmill in the right part of a map. Construct on a vacant after destruction place a Microchip Factory
  4. Buy and upgrade to the 1st star a truck and route it from Upper Lake city to the Microchip Factory
  5. Demolish a Wool Farm in the right part of a map. Construct a Steel Mill on a vacant place that you’ve got after destruction
  6. Buy a truck and route it from the Steel Mill to the Microchip Factory
  7. Clean the area near the Recycling Plant and construct a Fire Station there
  8. Buy a truck and route it from the Microchip Factory to the Appliance Factory
  9. Upgrade the Garage to the 2nd star
  10. Buy a truck and route it from the Appliance Factory to the Shopping Mall
  11. Demolish Recycling Plant in the left part of the map, demolish a Dairy Farm, a Mill and a Cotton Farm
  12. Add all buildings in the left part of the map to the route of the first Dumpster (exclude all buildings in the right part of the map from its route), add all buildings in the right part of the map to the route of the second Dumpster (exclude all buildings in the left part of the map from its route)
  13. Construct a Trash Collector in the left part of the map as close to the dwelling Houses as possible (Trash Collector should be placed close to the road)
  14. Construct two Bus Stations (the first in the left part of the map near a Tech Station as close to the dwelling Houses as possible, the second near the Garage as close to the dwelling Houses as possible)
  15. Buy two Buses, route the one of them from the left Bus Station to the Shopping Mall and the second one from the right Bus Station to the Shopping Mall
  16. 16. Clean an area and construct a Plaza and a Monument
  17. Upgrade the Buses to the 3d star
  18. Upgrade all trucks and production buildings to the 1st star
  19. With a help of Block Upgrade button upgrade dwelling Houses near 2 Bus Stations to the 3d star, if the level of Population still doesn’t reach 200, keep upgrading other Small Houses
  20. Run a special event in the Plaza (Hot Air Balloon)
  21. Buy a Bus and upgrade it to the 3d star. Then route the Bus from one of the Bus Stations to the Shopping Mall

Level 5. Soledad

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  1. Repair the part of the road near Plastic Factory
  2. Re-construct a Plastic Factory
  3. Route a free truck from the Oil Derrick to the Plastic Factory
  4. Route a free truck from the Recycling Plant to the Plastic Factory
  5. Upgrade the trucks to the 2d star
  6. Wait till the trucks deliver all goods available (Income 3300$)
  7. Construct a Microchip Factory near the Garage
  8. Repair the road from Gonzales city to the Microchip Factory
  9. Route the first truck from Gonzales city to the Microchip Factory
  10. Repair the Broken Bridge and the part of the route near it
  11. Route the second truck from the Steel Mill to the Microchip Factory. Wait until the level of Income is 2700$.
  12. Reconstruct an Appliance Factory
  13. When 15 Gold pieces are delivered to the Microchip Factory change the route of a truck. Route the truck from the Plastic Factory to the Appliance Factory
  14. Stop fire as soon as possible
  15. When 15 Steel pieces are delivered to the Microchip Factory change the route of the truck. Route the truck from the Microchip Factory to the Appliance Factory
  16. Upgrade the trucks to the 3d star
  17. Repair the part of a road from the Appliance Factory to the Shopping Mall
  18. Wait until any of the trucks deliver all goods and route this truck from the Appliance Factory to the Shopping Mall
  19. Upgrade the Appliance Factory to the 1st star
  20. When another truck delivers all goods, route it also from the Appliance Factory to the Shopping Mall
  21. Upgrade the Appliance Factory to the 2nd star

Level 6. Nipomo

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  1. Buy 2 Dumpsters and add to the route of the first Dumpster buildings in the left part of the map and to the route of the second Dumpster buildings in the right part of the map
  2. Upgrade Dumpsters to the 2nd star
  3. Buy a truck and route it from a Saw Mill to the Furniture Factory
  4. Buy a truck and route it from an Oil Derrick to the Plastic Factory
  5. Upgrade the Garage to the 1st star
  6. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  7. Buy a truck and route it from the Plastic Factory to the Furniture Factory
  8. Buy a truck and route it from a Wool Farm to the Fabric Factory
  9. Buy a truck and route it from a Cotton Farm to the Fabric Factory
  10. Upgrade the Garage to the 2nd star
  11. Stop Fires and heal the citizens as soon as possible
  12. Buy a truck and route it from the Fabric Factory to the Furniture Factory
  13. Buy a truck and route it from the Furniture Factory to the Shopping Mall
  14. Clean an area in the central part of the map and construct a Fire Station
  15. Upgrade both Dumpsters to the 3d star
  16. Construct a Bus Station in the left part of the map (near the Shopping Mall) as close to the dwelling Houses as possible
  17. Buy a Bus and route it from the Bus Station to the Shopping Mall
  18. Restore all Abandoned buildings
  19. Buy and upgrade to the 2nd star a Dumpster and add to the route of the Dumpster all restored buildings
  20. In the left, central and right part of the map construct three Trash Collectors as close to the dwelling houses as possible
  21. Upgrade all production buildings and trucks to the 1st star
  22. Build 2 Monuments
  23. Upgrade the Houses near the Bus Station and the Bus to the 3d star

Level 7. Oxnard

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  1. Clean the place near the Bakery
  2. Construct Medium Houses near the Bakery and the Shopping Mall
  3. Construct Trash Collectors as close to the Dwelling Houses as possible
  4. Construct a Bus Stations near the Grain Farm as close to the Dwelling Houses as possible
  5. Upgrade the Garage to the 2nd star
  6. Buy a Dumpster
  7. Add all new buildings to the route of a new Dumpster
  8. Buy a Bus and route it from the Bus Station to the Shopping Mall
  9. Upgrade the Dumpster to the 1st star
  10. Construct a Bus Station behind the Shopping Mall
  11. Buy a Bus and route it from the Bus Station near the Shopping Mall to the Shopping Mall
  12. Upgrade both Buses to the 3rd star
  13. Upgrade all Houses to the 1st star
  14. Build two Monuments
  15. Buy a Bus, upgrade it to the 2nd star and route it from the Bus Station to the Shopping Mall
  16. Upgrade all Houses to the 3rd level
  17. Clean the area near the Shopping Mall and construct there a couple of Medium-size Houses. Construct a Trash Collector as close to the dwelling Houses as possible
  18. Upgrade the Garage to the 3rd level
  19. Buy a Dumpster and add new Houses to its route
  20. Upgrade new Houses to the 1st star

Level 8. Chino

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  1. Construct a Fire Station and upgrade it to the 1st star in the left part of the map (there is a vacant place)
  2. Clean the place in the bottom of the map in front of the Garage and construct a Fire Station
  3. Upgrade the Fire Station to the 1st star
  4. Upgrade all Buses to the 1st star
  5. Buy a Bus and route it from the Bus Station (the closest to the Shopping Mall) to the Shopping Mall
  6. Upgrade the Houses near the Bus Stations with the help of an Upgrade Block Button to the 1st star
  7. Clean the area near the Tech Station
  8. Construct a Monument

Level 9. Vista

show/hide
  1. Upgrade all trucks and dumpsters to the 1st star
  2. Upgrade a Wool Farm, an Oil Derrick, a Cotton Farm, a Sawmill and Recycling Plant (Upgrade 600$)
  3. Upgrade a Fabric Factory, a Paint Factory, a Paper Factory (Upgrade 900$)
  4. Upgrade a Clothing Factory, a Printing Factory (Upgrade 1350$)
  5. Construct 2 Monuments and a Fountain
  6. Clean the place near the Recycling Plant
  7. Construct a Plaza
  8. Upgrade all Houses to the 1st star
  9. Run a special event in a Plaza (a Hot Air Balloon)

Level 10. San Diego

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  1. Route a truck from the Oil Derrick to the Marina
  2. Route a truck from the Sawmill to the Marina
  3. Construct a Bus Station near the Garage as close to the dwelling Houses as possible
  4. Buy and upgrade a Bus to the 1st star and route it from the Bus Station to the Marina
  5. Buy a truck and route it from the Recycling Plant to La Presa city
  6. Buy a truck and route it from the La Presa city to the Marina
  7. Clean the area in front of the Marina and construct a Steel Mill
  8. Buy a truck and route it from the Steel Mill to the Marina
  9. Repair all houses in right part of the map. Construct a Bus Station there (as closer to the dwelling houses as possible). Buy a Bus and upgrade it to the 1st star and route it from the Bus Station to the Marina
  10. Upgrade the Garage to the 3rd star
  11. Buy a dumpster and upgrade it to the 1st star and add all new buildings to the route of the Dumpster. Construct a Trash Collector as closer to the repaired houses as possible
  12. When 5 Steel pieces are delivered to the Marina, change a route of the truck with Steel from the Steel Mill to the Microchip Factory
  13. Clean an area near the Marina and construct an Appliance Factory there
  14. Buy and route a truck from La Presa city to the Appliance Factory
  15. Buy and route a truck from Microchip Factory to the Appliance Factory
  16. Build the Marina
  17. Route a free truck from the Appliance Factory to the Marina
  18. Repair the Broken Bridge
  19. Route a free truck from the Steel Mill to the Marina
  20. Clean an area near the Marina and construct there a Furniture Factory
  21. Route a free truck from the Sawmill to the Furniture Factory
  22. Buy truck and route it from Bonita city to the Furniture Factory
  23. When 5 Steel pieces are delivered to the Marina, route a truck with Steel from the La Preza city to the Furniture Factory
  24. Clean the central part of the map and construct a Bakery there
  25. When there are enough Appliances for the Yacht change the route of the trucks:
  26. - Route the truck with Appliances from the Furniture Factory to the Marina
  27. - Route the truck with Microchips from La Playa city to the Bakery
  28. - Route the truck with Gold from the Dairy Farm to the Bakery
  29. Sell a Bus, buy a truck and route it from the Bakery to the Marina
  30. Clean garbage from the area. Repair all buildings
  31. Stop Fire as soon as possible
  32. Add repaired buildings to the route of dumpsters (choose Dumpster that cleans buildings nearby)
  33. Construct 4 Monuments
  34. Construct 1 Yacht

Montana state walkthrough (Campaign 3)

Level 1. Superior

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  1. Construct a Steel Mill in the upper part of the map
  2. Construct a Gold Plant not far from the Steel Mill
  3. Construct a Microchip Factory near the Gold Plant
  4. Buy two trucks. Route a truck from a Steel Mill to the Microchip Factory. Route another truck from the Gold Plant to the Microchip Factory
  5. Construct a Recycling Plant
  6. Buy a Dumpster
  7. Add all production buildings to the route of the Dumpster
  8. Upgrade the Garage to the 1st star
  9. Buy a Dumpster. Add all dwelling houses to the route of the dumpster
  10. Construct a Bus Station as close to the dwelling houses as possible
  11. Buy a Bus
  12. Route the bus from the Bus Station to the Shopping Mall
  13. Earn some money and construct Plastic Factory near the Recycling Plant
  14. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  15. Construct an Oil Derrick
  16. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  17. Earn some money and construct an Appliance Factory
  18. Buy a truck and route it from the Microchip Factory to the Appliance Factory. Upgrade the truck to the 1st star
  19. Upgrade production buildings (Steel Mill, Gold Plant, Oil Derrick, Recycling Plant, Plastic Factory, Microchip Factory, Appliance Factory) to the 1st star if possible
  20. Upgrade the Garage to the 2nd star
  21. Buy a truck and route it from the Plastic Factory to the Appliance Factory
  22. Route the truck with Gold from the Appliance Factory to the Shopping Mall
  23. Construct a Cotton Farm and a Wool Farm near the Tunnel at the bottom of the map
  24. Construct a Fabric Factory close to the Cotton and Wool Farms
  25. Buy two trucks. Route a truck from the Wool Farm to the Fabric Factory. Route another truck from the Cotton Farm to the Fabric Factory. Upgrade these trucks to the 1st star
  26. Upgrade the Cotton and the Wool Farms to the 1st star
  27. Construct a Sawmill and a Furniture Factory at the bottom of the map near the Tunnel
  28. Upgrade the Garage to the 3rd star
  29. Buy a truck and route it from the Sawmill to the Furniture Factory
  30. Buy a truck and route it from the Fabric Factory to the Furniture Factory
  31. Buy a truck and route it from the Plastic Factory to the Furniture Factory
  32. Upgrade the Sawmill to the 1st star
  33. Upgrade the Plastic Factory to the 2nd star
  34. Upgrade the Furniture Factory to the 1st star
  35. Buy a truck and route it from the Furniture Factory to the Shopping Mall
  36. Upgrade all trucks left to the 1st star
  37. Deliver pieces of Furniture to the Shopping Mall
  38. Achieve Daily Income of $6000

Level 2. Missoula

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  1. Construct a Tunnel at the bottom of the map
  2. Build the road near the tunnel in the right part of the map to make it possible to construct buildings near the road in the area
  3. Construct a Cotton Farm, Fabric Factory, and a Wool Farm in the right part of the map
  4. Upgrade the Garage to the 2nd star
  5. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  6. Buy a truck and route it from the Wool Farm to the Fabric Factory
  7. Clean the area near the Steel Mill and construct a Tire Factory
  8. Buy a truck and route it from the Steel Mill to the Tire Factory
  9. Buy a truck and route it from the Oil Derrick to the Tire Factory
  10. Clean the area near the Tire Factory and construct an Auto Body Factory
  11. 1 Demolish an Appliance Factory and construct a Car Factory there
  12. Assign new route for the truck, that transports Appliance - from the Plastic Factory to the Auto Body Factory
  13. Assign new route for the truck, that transports Microchips - from the Steel Mill to the Auto Body Factory
  14. Upgrade your Dumpster
  15. Route a free truck (after demolishing Appliance Factory) from the Tire Factory to the Car Factory
  16. Upgrade the Garage to the 3rd star
  17. Buy a truck and route it from the Fabric Factory to the Car Factory
  18. Buy a Dumpster and add all the unattended buildings to the route of the dumpster
  19. Assign new route for the truck, that transports Gold - from the Auto Body Factory to the Car Factory
  20. Buy a truck and route it from the Car Factory to the Shopping Mall
  21. Restore small Tunnel
  22. Build the road near the small Tunnel in the right part of the map
  23. Construct a Bus Station and 5 Medium Houses near it. Construct a Trash Collector as close to the dwelling Houses as possible and add it to the route of the new dumpster
  24. Stop any Fire as soon as possible
  25. Construct a Monument and a Fountain to increase the level of Environment
  26. Sell the truck with Steel from the Steel Mill to the Microchip Factory and buy a Bus
  27. Upgrade the bus to the 1st star
  28. Construct a Tech Station as close to the busy parts of the road as possible
  29. Construct 12 more Middle Houses in the right part of the map
  30. Construct a Trash Collector as close to the dwelling houses as possible.
  31. Upgrade your dumpsters to the 3rd star. Add to the route of the first dumpster all buildings in the left part of the map (exclude all buildings from the right part of the map ). Add to the route of the second dumpster all buildings in the right part of the map (exclude all buildings from the left part of the map)
  32. Upgrade the bus to the 2nd star
  33. Upgrade all Houses to the 3rd star (with a help of the Upgrade Block Button )

Level 3. Deer Lodge

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  1. Route a truck from the Grain Farm to the Mill
  2. Route a truck from the Mill to the Bakery
  3. Route a truck from the Dairy Farm to the Bakery
  4. Route a truck from the Bakery to the Shopping Mall
  5. Construct a Recycling Plant
  6. Sell trucks after they deliver all goods
  7. Buy 2 Dumpsters
  8. Add dwelling houses to the route of the dumpsters
  9. Buy a Bus
  10. Route the bus from the Bus Station to the Shopping Mall
  11. Clean the area near the Bus Station and construct Medium Houses as close to the Bus Station as possible
  12. Upgrade dwelling houses near the Bus Station to the 1st star
  13. Upgrade the bus
  14. Clean the area and construct a Bus Station near the Shopping Mall
  15. Construct Medium Houses as close to the Bus Station as possible
  16. Buy a Bus and route it from the new Bus Station to the Shopping Mall
  17. Upgrade the Medium Houses to the 1st star
  18. Buy a bus and route it from the Bus Station near the Shopping Mall to the Shopping Mall
  19. Upgrade all buses to the 2nd star
  20. Upgrade all houses to the 2nd star (with the help of Upgrade Block Button)

Level 4. Three Forks

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  1. Clean the area near the Garage and construct a Hospital and a Recycling Plant there
  2. Buy 3 dumpsters and add dwelling houses in the upper part of the map to the route of the first dumpster , the houses in the left part of the map to the route of the second dumpster and the houses at the bottom of the map to the route of the third dumpster
  3. Upgrade the Garage to the 1st star
  4. Buy a Dumpster and add buildings in the right part of the map to its route
  5. Upgrade the Hospital to the 2nd star and restore all houses
  6. Upgrade dumpsters to the 1st star
  7. Route the bus from the Bus Station in the left part of the map to the Shopping Mall (exclude all other Bus Stations from the route of the bus)
  8. Buy 2 more buses. Route a free bus from the Bus Station (in the upper part of the map) to the Shopping Mall, route another bus from the Bus Station (at the bottom) to the Shopping Mall
  9. Construct a Monument to increase the level of Environment
  10. Clean the area in the right part of the map and construct a Bus Station as close to the dwelling houses as possible
  11. Buy a bus and route it from the Bus Station (in the right part of the map) to the Shopping Mall
  12. Upgrade all buses to the 1st star
  13. Upgrade all buildings to the 1st star (with a help of Upgrade Block Button)

Level 5. Laurel

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  1. Clean the area and build the road from the Garage to the Extract Factory
  2. Upgrade the Garage to the 1st star
  3. Buy a truck and route it from the Dairy Farm to the Extract Factory
  4. Construct a Cosmetics Factory opposite the Oil Derrick
  5. Buy a truck and route it from the Plastic Factory to the Cosmetics Factory
  6. Buy a truck and route it from the Extract Factory to the Cosmetics Factory
  7. Buy a truck and route it from the Cosmetics Factory to the Shopping Mall
  8. Clean the area near the Fabric Factory
  9. Build the road from the Fabric Factory to the Car Factory
  10. Near the Fabric Factory build a Tire Factory
  11. Assign new route for the truck, that transports Grain - from the Cotton Factory to the Fabric Factory
  12. Assign new route for the truck, that transports Dairy - from the Wool Farm to the Fabric Factory
  13. Route the truck (that delivered Plastic to the Cosmetics Factory) from Oil Derrick to the Tire Factory
  14. Route the truck (that delivered Extracts to the Cosmetics Factory) from the Steel Mill to the Tire Factory
  15. Upgrade the dumpster to the 2nd star and add to the route of the dumpster all new buildings
  16. Near the Plastic Factory construct the Car Factory
  17. Upgrade the Garage to the 2nd star
  18. Buy a truck and route it from the Fabric Factory to the Car Factory
  19. Buy a truck and route it from the Tire Factory to the Car Factory
  20. Assign new route for the truck, that transports Cosmetics - from the Steel Mill to the Auto Body Factory
  21. Buy a truck and route it from the Plastic Factory to the Auto Body Factory
  22. Buy a truck and route it from the Auto Body Factory to the Car Factory
  23. Upgrade the Garage to the 3rd star
  24. Buy a truck and route it from the Car Factory to the Shopping Mall
  25. Upgrade all trucks to the 2nd star
  26. Upgrade the Car Factory and the Auto Body Factory to the 2nd star
  27. Upgrade the Tire Factory to the 1st star
  28. Buy and upgrade a dumpster. Add all production buildings to the route of the dumpster
  29. Construct a Bus Station as close to the dwelling houses as possible. Construct a couple of Large Houses near the Bus Station
  30. Construct a Theater near the Oil Derrick
  31. Route the Bus from the Bus Station to the Theater
  32. Upgrade the bus to the 3rd star
  33. Upgrade the Oil Derrick, Plastic Factory, Recycling Plant, Fabric Factory to the 2nd star
  34. Construct a couple of Fountains to increase the level of Environment
  35. Upgrade houses with the help of the Upgrade Block Button
  36. Upgrade the Steel Mill, Cotton and Wool Farms l to the 2nd star

Level 6. Forsyth

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  1. Build the road from the Steel Mill to the Garage and from the Steel Mill to Custer city (destroy as little trees as possible)
  2. Buy a truck and route it from the Steel Mill to Custer
  3. Build the road from the Oil Derrick to Custer (destroy as little trees as possible)
  4. Add to the route of the dumpster all buildings connected to the Garage
  5. Buy a truck and route it from the Oil Derrick to Caster
  6. Earn money and upgrade the Garage to the 1st star
  7. Buy a truck and route it from Custer to the Shopping Mall
  8. Build the road from the Garage to the Sawmill and to Miles city
  9. Buy a truck and route it from the Sawmill to Miles city
  10. Build the road from the Cotton Farm to the Garage
  11. Buy a truck and route it from Miles to the Shopping Mall
  12. Demolish all stumps and plant forests (as soon as possible)
  13. Upgrade all trucks to the 1st star
  14. Upgrade all production buildings
  15. Add to the route of the dumpster all buildings on the left part of the map
  16. Upgrade the dumpster to the 3rd star
  17. Upgrade the bus to the 3rd star
  18. Deliver 10 Furniture pieces and destroy the Sawmill
  19. To increase the level of Environment construct a couple of Monuments
  20. Clean any biohazards as soon as possible

Level 7. Glendive

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  1. Route a free truck from the Recycling Plant to Richey city
  2. Route a free truck from Richey to Fairview city
  3. Build the road from Terry city to the Garage
  4. Route a free truck from Circle city to Terry
  5. Upgrade the Garage to the 1st star
  6. Buy a truck and route it from Terry city to the Shopping Mall
  7. Upgrade all trucks to the 2nd star
  8. Buy a truck and route it from Wibaux city to Fairview city. Upgrade the truck to the 2nd star
  9. Buy a truck and route it from Fairview to the Shopping Mall. Upgrade the truck to the 2nd star
  10. Build the road to the Plevna city
  11. Buy a Bus and route it from Plevna to the Shopping Mall
  12. Restore the Tunnel near Sidney city
  13. Deliver 5 Cosmetics kits to the Shopping Mall and assign new route for the truck, that transports Plastic - from Richey to Sidney
  14. Upgrade the Garage to the 2nd star
  15. Buy a truck and route it from Sidney to the Shopping Mall. Upgrade the truck to the 2nd star
  16. Construct a Bus Station as close to the dwelling houses as possible
  17. Build the road to Ismay city
  18. Buy a Bus and route it from Ismay to the Bus Station
  19. Upgrade all buses to the 1st star
  20. Clean the area near the Shopping Mall and construct there 11 Large Houses
  21. Construct 2 Trash Collectors as close to the new houses as possible
  22. Buy a dumpster and upgrade to the 2nd star. Add all new buildings to the route of the dumpster
  23. Upgrade houses near the Bus Station to the 2nd star
  24. Construct a Plaza
  25. Run a special event on Plaza (Fireworks)

Level 8. Lima

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  1. Add to the route of a bus all Bus Stations in the right part of the map and to the route of the second bus all Bus Stations in the left part of the map
  2. Buy two more buses and add to the route of one bus all Bus Stations in the right part of the map and to the route of the second bus all Bus Stations in the left part of the map
  3. Earn money and construct a Hospital in the upper left part of the map
  4. Upgrade all buses to the 1st star
  5. Restore all houses
  6. Construct a Hospital at the bottom in the right part of the map
  7. Upgrade both Hospitals to the 2nd star
  8. Construct a Theater
  9. Route all buses from the Bus Stations to the Theater
  10. Construct a Theater at the bottom of the map
  11. Buy two more buses
  12. Route the Buses from Bus Stations to the new Theater (add to the route of the Buses Bus Stations that have more passengers)
  13. Upgrade all buses to the 1st star
  14. Upgrade Houses near the Bus Stations (use Upgrade Block Button)
  15. Clean the area in the central part of the map and construct a Plaza there
  16. Run an Event on Plaza (Fireworks or Hot Air Balloon)

Level 9. Dillon

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  1. Buy a truck and route it from the Wool Farm to the Fabric Factory
  2. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  3. Buy a truck and route it from Butte city to the Clothing Factory
  4. Buy a truck and route it from the Fabric Factory to the Clothing Factory
  5. Upgrade the Garage to the 1st star
  6. Upgrade all production buildings of the Clothes chain to the 1st star
  7. Buy a truck and route it from the Clothing Factory to the Shopping Mall
  8. Upgrade all trucks to the 1st star
  9. Restore the Tunnel in the upper part of the map
  10. Buy a dumpster and add all buildings (connected to the Garage) to the route of the dumpster
  11. Construct a Sawmill near the Oil Derrick
  12. Deliver 5 Clothes items to the Shopping Mall
  13. Route the truck with Fabric from Fabric Factory to the Furniture Factory
  14. Assign new route for the truck, that transports Clothes - from the Oil Derrick to the Plastic Factory
  15. Assign new route for the truck, that transports Polyester - from the Recycling Plant to the Plastic Factory
  16. Buy two more trucks. Route a truck from the Sawmill to the Furniture Factory. Route another truck from the from the Oil Derrick to the Plastic Factory
  17. Upgrade new trucks to the 1st star
  18. Upgrade all buildings of a Furniture chain to the 1st star
  19. Upgrade your dumpster to the 1st star
  20. Upgrade the Garage to the 2nd star
  21. Buy a truck, upgrade it and route it from the Furniture Factory to the Shopping Mall
  22. Restore the Tunnel (of $1500 cost)
  23. Build a road to the Microchip Factory
  24. Buy a truck and route it from the Steel Mill to the Microchip Factory
  25. Buy a truck and route it from the Gold Plant to the Microchip Factory
  26. Upgrade production chain of Appliance to the 1st star
  27. Upgrade all new trucks to the 1st star
  28. Buy a dumpster and add all buildings of Appliance chain to the route of dumpster
  29. Deliver 5 Furniture pieces
  30. Route the truck with Plastic from the Plastic Factory to the Appliance Factory
  31. Assign new route for the truck, that transports Furniture - from the Microchip Factory to the Appliance Factory
  32. Assign new route for the truck, that transports Fabric- from the Appliance Factory to the Shopping Mall
  33. Restore the last Tunnel
  34. Deliver 5 Appliances
  35. Upgrade the Garage to the 3rd star
  36. Construct an Auto Body Factory near the Tire Factory
  37. Build a road near the Tire Factory and the Auto Body Factory
  38. Route the truck with Steel from the Steel Mill to the Tire Factory
  39. Assign new route for the truck, that transports Appliance - from the Steel Mill to the Auto Body Factory
  40. Route the truck with Plastic from the Plastic Factory to the Auto Body Factory
  41. Route the truck (with route from the Sawmill to the Furniture Factory) from the Fabric Factory to the Car Factory
  42. Assign new route for the truck, that transports Microchips - from the Tire Factory to the Car Factory
  43. Assign new route for the truck, that transports Gold - from the Oil Derrick to the Tire Factory
  44. Add all unattended production buildings to the route of the dumpster
  45. Buy a truck and route it from the Auto Body Factory to the Car Factory
  46. Buy a truck and route it from the Tire Factory to the Car Factory
  47. Buy a truck and route it from the Car Factory to the Shopping Mall
  48. Upgrade all new trucks to the 1st star
  49. Upgrade all buildings of Car production chain to the 1st star
  50. Upgrade the Steel Mill to the 3rd star
  51. Upgrade the Oil Derrick to the 2nd star
  52. Deliver 5 Cars to the Shopping Mall

Level 10. Helena

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  1. Route a free truck from the Maryville to the Aircraft Hangar
  2. Route a free truck from the Oil Derrick to the Aircraft Hangar
  3. Route a free truck from the Steel Mill to the Aircraft Hangar
  4. Construct a Plastic Factory
  5. Route a free truck from the Recycling Plant to the Plastic Factory
  6. Route a free truck from the Oil Derrick to the Plastic Factory
  7. Route a free truck from the Plastic Factory to the Aircraft Hangar
  8. Upgrade the Oil Derrick, Plastic Factory to the 2nd star
  9. Upgrade Recycling Plant and Steel Mill to the 1st star
  10. Deliver all goods and earn money to construct the Aircraft Hangar
  11. Construct the Aircraft Hangar
  12. Clean the area opposite the Grain Farm and construct a Mill there
  13. Route a free truck from the Grain Farm to the Mill
  14. Construct a Microchip Factory near the Gold Plant
  15. Route a free truck from the Gold Plant to the Microchip Factory
  16. Route a free truck from the Steel Mill to the Microchip Factory
  17. Clean the area near the Shopping Mall and construct an Appliance Factory there
  18. Route a free truck from the Microchip Factory to the Appliance Factory
  19. Buy a truck and route it from the Plastic Factory to the Appliance Factory. Upgrade the truck to the 1st star
  20. Upgrade the Plastic Factory to the 3rd star
  21. Buy a truck and route it from the Appliance Factory to the Aircraft Hangar. Upgrade the truck
  22. Upgrade the Appliance Factory to the 1st star
  23. Clean the area near the Mill
  24. Construct a Bakery
  25. Route the truck with Grain from the Mill to the Bakery
  26. Buy a truck and route it from Elliston city to the Bakery
  27. Upgrade the Mill, Bakery to the 1st star
  28. Upgrade all trucks to the 1st star
  29. Route the trucks with Microchips from the Bakery to the Aircraft Hangar
  30. Construct a Fabric Factory
  31. Assign new route for the truck, that transports Steel - from the Cotton Farm to the Fabric Factory
  32. Assign new route for the truck, that transports Gold - from the Wool Farm to the Fabric Factory
  33. Clean the area near the Sawmill and construct a Furniture Factory there
  34. Route the truck with Plastic from the Plastic Factory to the Furniture Factory
  35. Assign new route for the truck, that transports Appliance - from the Sawmill to the Furniture Factory
  36. Route the truck (with route from the Mill to the Bakery) from the Fabric Factory to the Furniture Factory
  37. Upgrade the Sawmill to the 2nd star
  38. Upgrade the Cotton and Wool Farms to the 1st star
  39. Upgrade the Fabric Factory to the 2nd star
  40. Upgrade the Garage to the 3rd star
  41. Buy a truck and route it from the Fabric Factory to the Aircraft Hangar. Upgrade the truck to the 1st star
  42. Buy a truck and route it from the Furniture Factory to the Aircraft Hangar. Upgrade the truck to the 1st star
  43. Construct a Bus Station as close to the dwelling houses as possible (not far from the right Tech Station)
  44. Buy a Bus and route it from the Bus Station to the Aircraft Hangar
  45. Construct another Bus Station as close to the dwelling houses as possible (not far from the left Tech Station )
  46. Buy a Bus and route it from the Bus Station near the left Tech Station to the Aircraft Hangar
  47. Clean the area behind the Mill and construct Plaza there
  48. Deliver all needed goods to the Aircraft Hangar
  49. Construct an Airship
  50. Run a special event on Plaza (Fireworks)

Michigan state walkthrough (Campaign 4)

Level 1. Portage

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  1. Build the road from the Garage to the Shopping Mall
  2. Build the road from the Shopping Mall to the closest Bridge
  3. Buy a dumpster and add all buildings at the bottom and in the central part of the map to the route of the dumpster
  4. Build the road in the right part of the map near the right Bridge
  5. Buy a dumpster and add all houses in the right part of the map to the route of the dumpster
  6. Heal illnesses as soon as possible
  7. Construct a Bus Station at the bottom in the left part of the map as close to the dwelling houses as possible
  8. Buy a Bus and route it from the Bus Station (at the bottom in the left part of the map) to the Shopping Mall
  9. In the upper part of the map construct a Bus Station as close to the dwelling houses as possible
  10. Buy a Bus and route it from the Bus Station in the upper part of the map to the Shopping Mall
  11. Build the road to connect all houses to the Garage
  12. Restore all abandoned houses
  13. Buy a dumpster and add all houses in the left upper part of the map to the route of the dumpster
  14. Construct a Bus Station at the top in the left part of the map
  15. Buy a Bus and route it from the Bus Station (at the top in the left part of the map) to the Shopping Mall
  16. Upgrade all dumpsters and buses to the 1st star
  17. Buy two trucks. Upgrade the trucks to the 2d star and route them from Vicksburg to the Shopping Mall
  18. Construct a Theater in the upper part of the map
  19. Route the Bus (transporting passengers from the upper part of the map) from the Bus Station in the upper part of the map to the Theater
  20. Construct a Stadium at the bottom in the right part of the map
  21. Route the bus (transporting passengers in the area near the Stadium) from the Bus Station to the Stadium
  22. Upgrade houses near the Bus Stations to the 2d star
  23. Construct Plaza and run a special event (Hot Air Balloon)

Level 2. Jackson

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  1. Construct a Microchip Factory
  2. Buy a truck and route it from the Steel Mill to the Microchip Factory
  3. Buy a truck and route it from the Gold Plant to the Microchip Factory
  4. Buy a truck and route it from the Microchip Factory to the Appliance Factory
  5. Upgrade all production buildings of Appliance chain to the 1st star
  6. Upgrade all trucks to the 1st star
  7. Restore the Bourne Bridge
  8. Buy a truck and route it from the Appliance Factory to the Shopping Mall. Upgrade the truck to the 1st star
  9. Construct a Fabric Factory near the Wool Farm
  10. Buy a truck and route it from the Wool Farm to the Fabric Factory. Upgrade the truck to the 1st star
  11. Buy a truck and route it from the Cotton Farm to the Fabric Factory. Upgrade the truck to the 1st star
  12. Upgrade the Cotton and the Wool Farms to the 1st star
  13. Construct the Liberty Bridge
  14. Construct a Car Factory behind the Garage
  15. Upgrade the Garage to the 3d star
  16. Buy a truck and route it from the Fabric Factory to the Car Factory
  17. Upgrade the Fabric Factory to the 1st star
  18. Upgrade the truck with Fabric to the 1st star
  19. Construct a Tire Factory near the Steel Mill
  20. Buy a truck and route it from the Steel Mill to the Tire Factory
  21. Buy a truck and route it from the Oil Derrick to the Tire Factory
  22. Upgrade the Oil Derrick and Steel Mill to the 2d star
  23. Upgrade the Tire Factory to the 1st star
  24. Upgrade all trucks to the 1st star
  25. Buy a truck and route it from the Tire Factory to the Car Factory
  26. Construct an Auto Body Factory near the Garage
  27. Route a truck with Plastic from the Plastic Factory to the Auto Body Factory
  28. Assign new route for the truck, that transports Steel - from the Steel Mill to the Auto Body Factory
  29. Route a truck with Microchips from the Auto Body Factory to the Car Factory
  30. Route a truck with Appliance from the Car Factory to the Shopping Mall
  31. Restore the Howthorne Bridge
  32. Upgrade Autos production chain to the 1st star
  33. Clean the area near the Shopping Mall with Appliance and construct a Theater there
  34. Construct a Bus Station opposite the Shopping Mall with Appliance
  35. Sell the truck transporting Gold
  36. Buy a Bus and route it from the Bus Station to the Theater
  37. Upgrade the houses near the Bus Station to the 1st star
  38. Sell the trucks transporting Cotton and Wool
  39. Buy a Bus and route it from the Bus Station to the Theater
  40. Construct one more Bus Station not far from the first one (as close to the dwelling houses as possible)
  41. Buy a Bus and route it from the new Bus Station to the Theater
  42. Upgrade all buses to the 2d star
  43. Upgrade the houses near the second Bus Station to the 2d star
  44. Upgrade all dumpsters to the 2d star
  45. Construct a Park to increase the level of Environment
  46. Construct one more Theater near the second Bus Station and route one of the buses to the Theater
  47. Upgrade the houses near the first Bus Station to the 3d star

Level 3. Troy

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  1. Build the road to connect the Wool Farm to the Garage
  2. Clean the area and build the road
  3. Clean the area near the Wool Farm and construct a Fabric Factory
  4. Route the truck from the Wool Farm to the Fabric Factory
  5. Build the road from the Cotton Farm to the Fabric Factory
  6. Route another truck from the Cotton Farm to the Fabric Factory
  7. Clean the area near the Fabric Factory
  8. Construct a Clothing Factory
  9. Route a truck from the Fabric Factory to the Clothing Factory
  10. Clean the area and build the road to Pontiac
  11. Add Pontiac city to the route of the first bus
  12. Route a free truck from Pontiac to the Clothing Factory
  13. Build the road from the Clothing Factory to the Shopping Mall
  14. Buy a truck and route it from the Clothing Factory to the Shopping Mall
  15. Upgrade all trucks
  16. Upgrade all buildings of Clothing production chain to the 1st star
  17. Build the road from the Garage to the Oil Derrick, to the Sawmill and to the Plastic Factory
  18. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  19. Build the road to Warren
  20. Construct a Bus Station near Warren city as close to dwelling houses as possible
  21. Route one of the buses from the Bus Station to Warren
  22. Upgrade the Garage to the 2d star
  23. Buy a truck and route it from Warren to Plastic Factory
  24. Construct a Furniture Factory near the Sawmill
  25. Buy a truck and route it from the Sawmill to the Furniture Factory
  26. Buy a truck and route it from the Plastic Factory to the Furniture Factory
  27. Upgrade your new trucks
  28. Upgrade all production buildings to the 1st star
  29. Buy a truck and route it from the Fabric Factory to the Furniture Factory
  30. Upgrade the Fabric Factory
  31. Buy three trucks and route them from a different Bus Stations to the Theater
  32. Construct a Monument, Park and Fountains to increase the level of Environment
  33. Achieve $6000 Income
  34. Deposit $50000 in the Bank
  35. Deliver 15 Clothes items and 15 Furniture pieces to the Shopping Mall
  36. Construct Monuments to achieve environmental rating of 1500

Level 4. Saginaw

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  1. Route a free truck from the Gold Plant to the Microchip Factory
  2. Route a free truck from the Steel Mill to the Microchip Factory
  3. Route a free truck from the Microchip Factory to the Appliance Factory
  4. Upgrade all trucks to the 1st star
  5. Construct a Plastic Factory
  6. Route a free truck from the Oil Derrick to the Plastic Factory. Be careful and watch the truck to transports not more than 10 Oil
  7. Wait until any truck is free and route it from the Recycling Plant to the Plastic Factory
  8. Wait until the truck with Oil transports 10 Oil barrels and route it from the Plastic Factory to the Appliance Factory
  9. Construct a Fabric Factory opposite the Wool Farm
  10. Wait until any truck is free and route it from the Wool Farm to the Fabric Factory
  11. Wait until any truck is free and route it from the Cotton Farm to the Fabric Factory
  12. Upgrade all trucks to the 2d star
  13. Construct a Furniture Factory opposite the Sawmill
  14. Buy a truck and route it from the Sawmill to the Furniture Factory
  15. Upgrade the Plastic Factory to the 1st star
  16. Buy a truck, upgrade it to the 1st star and route it from the Appliance Factory to the Shopping Mall
  17. Wait until any truck is free and route it from the Fabric Factory to the Furniture Factory. Be careful and watch the truck to transport no more than 10 Fabric pieces
  18. Upgrade the Fabric Factory to the 1st star
  19. Assign new route for the truck, that transports Fabric - from the Oil Derrick to the Plastic Factory
  20. Route the truck with Plastic from the Plastic Factory to the Furniture Factory
  21. Restore the Bridge near Clio
  22. Route a free truck from the Recycling Plant to Clio
  23. Route the truck with Oil from the Furniture Factory to the Shopping Mall
  24. Construct a Clothing Factory
  25. Route a free truck from the Fabric Factory to the Clothing Factory
  26. Route a free truck from the Oil Derrick to Clio
  27. Route the truck with Appliance from Clio to the Clothing Factory
  28. Assign new route for the truck, that transports Salvage - from the Clothing Factory to the Shopping Mall
  29. Upgrade the Clothing Factory to the 3d star

Level 5. West Branch

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  1. Route a free truck from the Sawmill to the Paper Factory
  2. Route a free truck from the Recycling Plant to the Paper Factory
  3. Buy a truck and route it from the Oil Derrick to the Paint Factory
  4. Buy a truck and route it from the Paper Factory to the Printing Factory
  5. Buy a truck and route it from the Paint Factory to the Printing Factory
  6. Buy a truck and route it from the Printing Factory to the Shopping Mall
  7. Upgrade 2 dumpsters to the 2d star
  8. Upgrade all buildings of Magazines production chain to the 1st star
  9. Upgrade all trucks to the 1st star
  10. Clean all houses from biohazards
  11. Upgrade all dumpsters to the 3d star
  12. Deliver 5 Magazines to the Shopping Mall
  13. Route the truck (transporting from the Sawmill) from the Grain Farm to the Extract Factory
  14. Assign new route for the truck, that transports Salvage - from the Dairy Farm to the Extract Factory
  15. Assign new route for the truck, that transports Oil - from the Extract Factory to the Cosmetics Factory
  16. Assign new route for the truck, that transports Paper - from the Oil Derrick to the Plastic Factory
  17. Assign new route for the truck, that transports Paint - from the Recycling Plant to the Plastic Factory
  18. Assign new route for the truck, that transports Magazines - from the Plastic Factory to the Cosmetics Factory
  19. Upgrade the Garage to the 2d star
  20. Buy a truck and route it from the Cosmetics Factory to the Shopping Mall
  21. Restore all abandoned Houses
  22. Construct a Bus Station near the Shopping Mall
  23. Buy a Bus and route it from the Bus Station to the Shopping Mall
  24. Construct 4 Monuments to increase the level of Environment
  25. Buy a Bus and route it from the Bus Station (near the Shopping Mall) to the Shopping Mall
  26. Upgrade all buses to the 1st star
  27. Construct a Theater near the Cosmetics Factory (as close to the Bus Station as possible)
  28. Route the buses from the Bus Station to the Theater
  29. Upgrade the buses to the 2nd star
  30. Achieve Daily Income of $5000

Level 6. Grayling

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  1. Construct 2 Fire Stations at the bottom and at the top of the map
  2. Route a free truck from the Oil Derrick to the Plastic Factory
  3. Route a free truck from the Recycling Plant to the Plastic Factory
  4. Route a free truck from the Cotton Farm to the Fabric Factory
  5. Route a free truck from the Wool Farm to the Fabric Factory
  6. Route a free truck from the Fabric Factory to the Car Factory
  7. Route a free truck from the Oil Derrick to the Tire Factory
  8. Route a free truck from the Steel Mill to the Tire Factory
  9. Heal illnesses as soon as possible
  10. Route a free truck from the Tire Factory to the Car Factory
  11. Buy a truck and route it from the Plastic Factory to the Auto Body Factory
  12. Upgrade all trucks to the 1st star
  13. Route a truck with Cotton from the Steel Mill to the Auto Body Factory
  14. Assign new route for the truck, that transports Wool - from the Auto Body Factory to the Car Factory
  15. Assign new route for the truck, that transports Oil - from the Car Factory to the Shopping Mall
  16. Upgrade all dumpsters to the 3d star
  17. Sell the truck with Fabric and buy a Bus
  18. Route the bus from the Bus Station (the closest to the Shopping Mall) to the Shopping Mall
  19. Upgrade all buses to the 2d star
  20. Deposit $100000 in the Bank

Level 7. Cheboygan

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  1. Build the road to connect all buildings to the Garage
  2. Construct a Recycling Plant
  3. Upgrade the Garage to the 1st star
  4. Buy 4 dumpsters and add the buildings from one of the 4 parts of the map to the route of each dumpster
  5. Clean the area in the left part of the map at the bottom near the Bus Station and construct a Theater
  6. Route buses transporting passengers from Bus Stations in the left part of the map to the Theater
  7. Restore all houses near all Bus Stations
  8. Add all restored buildings to the route of dumpsters
  9. Clean the area from burnt trees
  10. Construct Fountains, Monuments to increase the level of Environment
  11. Buy a Bus and route it from one of the Bus Stations near the Theater to the Theater
  12. Upgrade dumpsters to the 1st star
  13. Upgrade the houses near the Bus Stations to the 3d star
  14. Upgrade other houses
  15. Upgrade the buses to the 2nd star
  16. Route three buses in the left part of the map from the Bus Station closest to the Theater to the Theater (to achieve $5000 Income)
  17. Construct a Plaza and run a special event (Fireworks)

Level 8. Charlevoix

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  1. Destroy the Sawmill in the left part of the map at the top and construct a Recycling Plant there
  2. Buy a dumpster and add the houses in the left part of the map at the bottom to the route of the dumpster
  3. Buy a dumpster and add the houses in the upper left part of the map to the route of the dumpster
  4. Destroy the Sawmill in the left part of the map at the bottom and construct a Cotton Farm there
  5. Clean the area near the Cotton Farm and construct the Fabric Factory there
  6. Route a free truck from the Cotton Farm to the Fabric Factory
  7. Clean the area near the Fabric Factory and construct the Wool Farm there
  8. Route a free truck from the Wool Farm to the Fabric Factory
  9. Destroy all Sawmills
  10. Construct an Oil Derrick at the top of the map
  11. Clean the area near the Oil Derrick and construct a Polyester Factory there
  12. Route a free truck from the Oil Derrick to the Polyester Factory. Upgrade the truck to the 1st star
  13. Route a free truck from the Recycling Plant to the Polyester Factory
  14. Construct a Clothing Factory in the right part of the map at the top
  15. Route a free truck from the Polyester Factory to the Clothing Factory
  16. Buy a truck and route it from the Fabric Factory to the Clothing Factory
  17. Buy a truck and route it from the Clothing Factory to the Shopping Mall
  18. Upgrade all dumpsters to the 3d star
  19. Upgrade the Clothing Factory to the 1st star
  20. Sell all trucks transporting no goods after all Sawmills have been destroyed
  21. Buy 3 Buses
  22. Construct 3 Bus Stations in different parts of the map as close to the dwelling houses as possible
  23. Upgrade all buses to the 2d star and upgrade all houses near the Bus Stations to the 1st star (with the help of Upgrade Block Button)
  24. Construct Fountains, Parks, Monuments to increase the level of Environment

Level 9. Traverse City

show/hide
  1. Upgrade 2 dumpsters to the 1st star
  2. Destroy the Oil Derrick and construct a Theater there
  3. Sell the truck that becomes free after demolishing the Oil Derrick
  4. Clean the area near the dwelling houses to construct a Bus Station at the bottom of the map. Construct a Bus Station
  5. Build the road to connect the Theater to the dwelling houses
  6. Buy a Bus and route it from the Bus Station to the Theater
  7. Construct Monuments, Fountains, Parks to increase the level of Environment
  8. Demolish Car chain factories. Some trucks become free
  9. Sell all free trucks
  10. Upgrade the houses near the Bus Station to the 2d star (use Upgrade Block button)
  11. Upgrade the Bus to the 1st star
  12. Clean the area near the Shopping Mall to construct a Bus Station. Construct a Bus Station as close to the dwelling houses as possible
  13. Buy a Bus and route it from the new Bus Station to the Shopping Mall
  14. Upgrade the new bus to the 1st star
  15. Upgrade all dwelling houses near the new Bus Station by Upgrade Block button to the 1st star
  16. Upgrade all dwelling houses to the 2d star. Use Upgrade Block button if possible
  17. Upgrade the buses to the 2d star
  18. Clean the area to construct houses near the Bus Stations. Construct Large Houses
  19. Add all new houses to the route of the dumpsters
  20. Buy two more buses and route them from the Bus Stations to the Theater
  21. Upgrade the new buses to the 2d star
  22. Upgrade all dumpsters to the 2d star
  23. Upgrade all new houses to the 2d star
  24. Stop any Fires and heal illnesses as soon as possible
  25. Buy two more Buses and route them from the Bus Stations to the Theater
  26. Upgrade all houses to the 3d star
  27. Construct Large Houses and upgrade them to the 3d star to achieve 400 level of population

Level 10. Ludington

show/hide
  1. Route a truck from the Steel Mill to the Microchip Factory
  2. Route a truck from the Gold Plant to the Microchip Factory
  3. Route a truck from the Microchip Factory to the Appliance Factory
  4. Route a truck from the Recycling Plant to the Plastic Factory
  5. Construct an Oil Derrick near the Plastic Factory
  6. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  7. Buy a truck and route it from the Plastic Factory to the Appliance Factory
  8. Buy a truck and route it from the Appliance Factory to Amusement Park
  9. Upgrade the Garage to the 2d star
  10. Buy a truck and route it from the Steel Mill to Amusement Park
  11. Upgrade the Appliance production chain to the 1st star
  12. Upgrade all trucks to the 1st star
  13. Construct a Sawmill near the Furniture Factory
  14. Buy a truck and route it from the Sawmill to the Amusement Park
  15. Buy a truck and route it from the Plastic Factory to the Amusement Park
  16. Construct a Cotton Farm opposite the Fabric Factory
  17. Upgrade the new trucks to the 1st star
  18. Upgrade the Sawmill to the 2d star
  19. Upgrade the Plastic Factory to the 2d star
  20. Assign new route for the truck, that transports Steel - from the Cotton Farm to the Fabric Factory
  21. Assign new route for the truck, that transports Microchips - from the Fabric Factory to the Amusement Park
  22. Upgrade the Fabric Factory, Wool Farm and Cotton Farm to the 1st star
  23. Assign new route for the truck, that transports goods from the Sawmill - from the Sawmill to the Furniture Factory
  24. Assign new route for the truck, that transports Steel - from the Fabric Factory to the Furniture Factory
  25. Assign new route for the truck, that transports Appliance - from the Furniture Factory to the Amusement Park
  26. Route the truck with Plastic from the Plastic Factory to the Furniture Factory
  27. Restore all houses near the Amusement Park
  28. Construct a Bus Station as close to the restored houses as possible
  29. Clean the area near the Sawmill and construct a Theater there
  30. Build the road to the Theater
  31. Route a Bus from the Bus Station to the Theater
  32. Upgrade the Furniture Factory to the 1st star
  33. Construct a Bus Station at the bottom of the map as close to the dwelling houses as possible
  34. Sell a truck you don’t need any more
  35. Buy a Bus and route it from the new Bus Station to the Theater
  36. Deliver all goods to the Amusement Park
  37. Construct the Amusement Park
  38. Route buses from the Bus Stations to the Amusement Park
  39. Sell a truck you don’t need any more
  40. Buy a Bus and route it from the Bus Station to the Theater
  41. Upgrade the houses near all Bus Stations
  42. Construct 4 Monuments to increase the level of Environment
  43. Upgrade 4 Buses to the 2d star
  44. Clean the area behind the Theater and construct a Plaza there
  45. Launch Fireworks at the Amusement Park
  46. Run a special event on Plaza (Hot Air Baloon)

New York state walkthrough (Campaign 5)

Level 1. Dunkirk

show/hide
  1. Upgrade the Garage to the 1st star
  2. Buy a truck and route it from Silver Creek to Forestville
  3. Buy a truck and route it from Westfield to Brocton
  4. Buy a truck and route it from Brocton to Fredonia
  5. Buy a truck and route it from Forestville to Fredonia
  6. Buy a truck and route it from Fredonia to the Shopping Mall
  7. Upgrade all new trucks to the 3rd star
  8. There is a part of the road with an abandoned large House at the end of it near Fredonia. Demolish the house and some trees to connect the part of the road with Forestville
  9. Destroy houses and some trees near Westfield to clean the area and construct a Recycling Plant there
  10. Buy a dumpster and add to the route of the dumpster all houses near the Shopping Mall
  11. Construct a Sawmill near the Recycling Plant and the Paper Factory
  12. Buy a truck and route it from the Sawmill to the Paper Factory
  13. Buy a truck and route it from the Recycling Plant to the Paper Factory
  14. Upgrade the Garage to the 2nd star
  15. Construct a Bus Station in the central part of the map behind the Garage
  16. Buy a truck and upgrade it to the 2nd star and route it from the Bus Station to the Shopping Mall
  17. Construct a Paint Factory near the Paper Factory
  18. Buy a truck and route it from Westfield to the Paint Factory
  19. Construct a Printing Factory near the Paper Factory and the Paint Factory
  20. Buy a truck and route it from the Paint Factory to the Printing Factory
  21. Buy a truck and route it from the Paper Factory to the Printing Factory
  22. Upgrade the Garage to the 3rd star
  23. Buy a truck and route it from the Printing Factory to the Shopping Mall
  24. Buy a Dumpster and add to the route of the dumpster dwelling houses near the motorway in the left upper corner of the map
  25. Buy a dumpster and add to the route of the dumpster all buildings of Magazines production chain
  26. First restore houses near the Bus Stations and then all other houses
  27. Buy a Bus and route it from the Bus Station to the Shopping Mall
  28. Upgrade houses and construct Large Houses near the Bus Station to achieve the level of Population of 225

Level 2. Olean

show/hide
  1. Demolish the Bakery and construct an Extract Factory there
  2. Demolish the Microchip Factory and construct a Cosmetics Factory
  3. Demolish the Gold Plant, the Appliance Factory and the Mill
  4. Route a free truck from the Grain Farm to the Extract Factory
  5. Route a free truck from the Dairy Farm to the Extract Factory
  6. Route a free truck from the Extract Factory to the Cosmetics Factory
  7. Route a free truck from the Plastic Factory to the Cosmetics Factory
  8. Route a free truck from the Cosmetics Factory to the Shopping Mall
  9. Demolish all dwelling houses in the right corner of the map at the bottom (near the Monument)
  10. Construct a Cotton Farm, a Wool Farm and a Fabric Factory there
  11. Route a free truck from the Cotton Farm to the Fabric Factory
  12. Route a free truck from the Wool Farm to the Fabric Factory
  13. Construct a Tire Factory near the Fabric Factory
  14. Route a free truck from the Steel Mill to the Tire Factory
  15. Route a free truck from the Oil Derrick to the Tire Factory
  16. Construct an Auto Body Factory near the Fabric Factory and Tire Factory
  17. Buy a truck and route it from the Plastic Factory to the Auto Body Factory
  18. Buy a truck and route it from the Steel Mill to the Auto Body Factory
  19. Construct a Car Factory
  20. Buy a truck and route it from the Fabric Factory to the Car Factory
  21. Deliver 5 Cosmetic kits to the Shopping Mall and assign new route for the truck, that transports Cosmetics - from the Tire Factory to the Car Factory
  22. Route the truck transporting Plastic to the Cosmetics Factory from the Auto Body Factory to the Car Factory
  23. Route the truck with Extract from the Car Factory to the Shopping Mall
  24. Upgrade the Cotton Farm, the Wool Farm, the Fabric Factory to the 1st star
  25. Upgrade trucks with Cotton, Wool and Fabric
  26. Construct a Park

Level 3. Corning

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  1. Route the first Bus from the Bus Station (the closest to the Theater on the left) to the Theater on the left. Exclude all other Bus Stations from the route of the bus
  2. Route the second Bus from the Bus Station (the closest to the right Theater) to the right Theater. Exclude all other Bus Stations from the route of the bus
  3. Clean the area between the Shopping Mall and the right Theater up to the upper bounds of the map to construct buildings of the Autos production chain. Demolish houses and trees there
  4. Construct a Cotton Farm, a Wool Farm and a Fabric Factory close to each other in the cleaned area
  5. Upgrade the Garage to the 1st star
  6. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  7. Buy a truck and route it from the Wool Farm to the Fabric Factory
  8. Construct an Oil Derrick, a Steel Mill and a Tire Factory near the Fabric Factory
  9. Buy a truck and route it from the Oil Derrick to the Tire Factory
  10. Buy a truck and route it from the Steel Mill to the Tire Factory
  11. Demolish two small houses near the Theater on the left and construct a Plastic Factory there
  12. Upgrade the Garage to the 2nd star
  13. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  14. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  15. Construct an Auto Body Factory on the right side of the Theater (located on the ght)
  16. Buy a truck and route it from the Plastic Factory to the Auto Body Factory
  17. Buy a truck and route it from the Steel Mill to the Auto Body Factory
  18. Upgrade the Garage to the 3rd star
  19. Construct a Car Factory
  20. Buy a truck and route it from the Tire Factory to the Car Factory
  21. Buy a truck and route it from the Auto Body Factory to the Car Factory
  22. Buy a truck and route it from the Fabric Factory to the Car Factory
  23. Buy a truck and route it from the Car Factory to the Shopping Mall
  24. Construct a Park
  25. Upgrade houses near the Bus Stations (use Upgrade Block button) until the level of population reaches 600
  26. Demolish trees in the left corner of the map at the bottom and construct a Plaza
  27. Deliver 5 Cars to the Shopping Mall
  28. Run a special event on the Plaza

Level 4. Oneonta

show/hide
  1. Destroy all trees behind the Garage and construct a Cotton Farm there
  2. Construct a Wool Farm near the Cotton Farm
  3. Construct a Fabric Farm near the Cotton and Wool Farms, connect all the buildings to the Garage
  4. Buy a truck and route it from the Wool Farm to the Fabric Factory
  5. Buy a truck and route it from the Cotton Farm to the Fabric Factory
  6. Upgrade the Wool Farm and the Cotton Farm to the 1st star
  7. Upgrade the trucks to the 1st star
  8. Construct a Recycling Plant near the buildings
  9. Buy a Dumpster and add to the route of the dumpster the Wool Farm, the Cotton Farm and the Fabric Factory
  10. Construct a Polyester Factory near the Recycling Plant
  11. Construct an Oil Derrick near the Polyester Factory
  12. Buy a truck and route it from the Oil Derrick to the Polyester Factory
  13. Upgrade the Oil Derrick to the 1st star
  14. Upgrade the truck transporting Oil to the 1st star
  15. Add to the route of the dumpster all new buildings
  16. Upgrade the Garage to the 1st star
  17. Buy a truck and route it from the Recycling Plant to the Polyester Factory
  18. Construct a Clothing Factory near other buildings
  19. Construct a Shopping Mall near the Clothing Factory
  20. Buy a truck and route it from the Fabric Factory to the Clothing Factory
  21. Buy a truck and route it from the Polyester Factory to the Clothing Factory
  22. Buy a truck and route it from the Clothing Factory to the Shopping Mall
  23. Upgrade the Fabric Factory to the 1st star
  24. Upgrade the Polyester Factory to the 1st star
  25. Upgrade the truck with Fabric, Polyester and Salvage to the 1st star
  26. Add to the route of the dumpster the Clothing Factory
  27. Clean the area opposite the Garage and construct a Sawmill, a Plastic Factory and a Furniture Factory there
  28. Upgrade the Garage to the 2nd star
  29. Buy a truck and route it from the Clothing Factory to the Furniture Factory
  30. Buy a truck and route it from the Sawmill to the Furniture Factory
  31. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  32. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  33. Upgrade the Garage to the 3rd star
  34. Buy a truck and route it from the Plastic Factory to the Furniture Factory
  35. Buy a truck and route it from the Furniture Factory to the Shopping Mall
  36. Add all new buildings to the route of the dumpster
  37. Clean the area between the Garage and the lake on the top
  38. Construct a Bus Station in the middle of the area and a Trash Collector, connect the buildings to the Garage
  39. Buy a Bus and route it from the Bus Station to the Shopping Mall
  40. Upgrade the bus to the 3rd star
  41. Buy a dumpster and add new Trash Collector to the route of the dumpster
  42. Upgrade the dumpster to the 2nd star
  43. Construct Large Houses near the Bus Station and the Trash Collector as close to the houses as possible
  44. Upgrade and construct Large Houses until the level of Population reaches 450

Level 5. Cohoes

show/hide
  1. Clean the area on the left part of the map near the bridge and dwelling houses
  2. Don’t heal illnesses. Wait until there is enough money to construct a Hospital
  3. Construct a Hospital. Save money to upgrade the Hospital
  4. Upgrade the Hospital
  5. Upgrade the truck with Salvage to the 1st star first. Upgrade all trucks to the 1st star
  6. Upgrade all buildings of the Magazines production chain
  7. Upgrade the trucks transporting to the buildings of the Magazines production chain to the 2nd star
  8. Upgrade all buildings of the Magazines production chain to the 2nd star
  9. Construct a Fire Station in the area of dwelling houses
  10. Construct two more Fire Stations in the right part of the map on the top and at the bottom
  11. Upgrade Fire Stations to the 3rd star
  12. Restore both Bridges
  13. Buy and upgrade to the 2nd star two buses
  14. Route a Bus from the Bus Station at the bottom to the Theater
  15. Route another Bus from the Bus Station on the top to the Stadium
  16. Restore all abandoned houses if there is any and construct Monuments to reach the level of Environment of 350

Level 6. Glans Falls

show/hide
  1. Route the first truck from the Oil Derrick to the Plastic Factory
  2. Route the second truck from the Wool Farm to the Fabric Factory
  3. Route the third truck from the Cotton Farm to the Fabric Factory
  4. Route the fourth truck from the Fabric Factory to the Car Factory
  5. Route the fifth truck from the Steel Mill to the Auto Body Factory
  6. Route the sixth truck from the Recycling Plant to the Plastic Factory
  7. Route the seventh truck from the Plastic Factory to the Auto Body Factory
  8. Demolish the Sawmill and the trees in the left corner of the map at the bottom
  9. Construct a Bus Station and a Trash Collector In the middle of the area
  10. Construct a Furniture Factory near the Recycling Plant
  11. Demolish the Furniture Factory and construct a Shopping Mall there
  12. Buy a dumpster and add to the route of the dumpster the Trash Collector and the Shopping Mall
  13. Buy a Bus and route it from the Bus Station to the Shopping Mall
  14. Restore all houses
  15. Construct Middle Houses around the Bus Station and the Trash Collector
  16. Construct a Park on a vacant place
  17. Destroy the Tire Factory
  18. Upgrade the Bus to the 3rd star
  19. Buy a Bus and route it from the Bus Station to the Shopping Mall
  20. Heal all illnesses
  21. Upgrade all houses near the Bus Station (use Upgrade Block button)
  22. Demolish all production buildings

Level 7. Plattsburg

show/hide
  1. Route a free truck from the Oil Derrick to the Polyester Factory
  2. Route a free truck from the Wool Farm to the Fabric Factory
  3. Route a free truck from the Cotton Farm to the Fabric Factory
  4. Route a free truck from the Dairy Farm to the Extract Factory
  5. Transport all goods from the Cotton Farm
  6. Route the truck with Cotton from the Grain Farm to the Mill
  7. Demolish the Cotton Farm and construct a Sawmill there
  8. Transport all goods from the Wool Farm
  9. Route the truck with Wool from the Recycling Plant to the Plastic Factory
  10. Destroy the Fabric Factory and construct a Paper Factory there
  11. Buy a truck and route it from the Sawmill to the Paper Factory
  12. Transport all goods from the Oil Derrick
  13. Assign new route for the truck, that transports Oil - from the Recycling Plant to the Paper Factory
  14. Demolish the Oil Derrick (at the bottom)
  15. Demolish the Polyester Factory and construct a Paint Factory there
  16. Demolish the Wool Farm and construct an Oil Derrick there
  17. Transport all goods from the Dairy Farm
  18. Assign new route for the truck, that transports Dairy - from the Oil Derrick to the Plastic Factory
  19. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  20. Destroy some trees near the Paint Factory opposite the Tech Station and construct a Printing Factory
  21. Transport all goods from the Grain Farm
  22. Assign new route for the truck, that transports Grain - from the Paint Factory to the Printing Factory
  23. Buy a truck and route it from the Paper Factory to the Printing Factory
  24. Buy a tuck and route it from the Printing Factory to the Shopping Mall
  25. Demolish the Bakery and construct a Gold Plant there
  26. Demolish the Extract Factory and construct a Steel Mill there
  27. Demolish the Dairy Farm and construct a Microchip Factory there
  28. Buy a truck and route it from the Gold Plant to the Microchip Factory
  29. Buy a truck and route it from the Steel Mill to the Microchip Factory
  30. Demolish the Clothing Factory and construct an Appliance Factory there
  31. Buy a truck and route it from the Plastic Factory to the Appliance Factory
  32. Buy a truck and route it from the Microchip Factory to the Appliance Factory
  33. Buy a truck and route it from the Appliance Factory to the Shopping Mall
  34. Demolish all buildings of Cosmetics and Pies production chains
  35. Upgrade the Sawmill, the Oil Derrick, the Paint Factory to the 2nd star
  36. Upgrade trucks transporting from the Sawmill, Oil Derrick, Paint Factory to the 2nd star
  37. Buy a dumpster and add to the route of the dumpster all buildings of Magazines production chain
  38. Buy a dumpster and add to the route of the dumpster all buildings of Appliance production chain
  39. Upgrade all production buildings to the 1st star
  40. Upgrade all trucks to the 1st star
  41. Wait the level of Bank Account reaches $100000

Level 8. Malone

show/hide
  1. Destroy some trees to build the road to the Bus Station in the left corner at the bottom of the map
  2. Construct two Large Houses near the Bus Station
  3. Buy a Bus and route it from the Bus Station to the Theater
  4. Construct the third Large House near the Bus Station
  5. Upgrade the bus to the 1st star
  6. Clean the area on the left of the Bus Station to construct a Recycling Plant
  7. Construct a Recycling Plant there
  8. Buy a dumpster and add to the route of the dumpster large houses
  9. Keep constructing new Large Houses near the Bus Station and add them immediately to the route of the dumpster
  10. Upgrade the bus to the 2nd star when there are 5 large houses
  11. Buy a second bus when there are 7 large houses and route the bus from the Bus Station to the Stadium
  12. Upgrade the second bus to the 1st star when there are 9 houses
  13. Buy the third bus and route it from the Bus Station to the Theater when there are 15 houses
  14. Upgrade buses to the 2nd star
  15. Upgrade houses if it is not possible to construct new houses in the area near the Bus Station to the 1st star
  16. Upgrade the Garage to the 1st star
  17. Buy a bus and route it from the Bus Station to the Shopping Mall
  18. Upgrade new bus to the 2nd star
  19. Keep upgrading houses to reach the level of Population of 300
  20. Build the road to connect all Bus Stations
  21. Buy a Bus and add to the route of the bus all the Bus Stations
  22. Clean the area in any part of the map to construct 2 Parks
  23. Construct 2 Parks

Level 9. Canton

show/hide
  1. Buy a truck and route it from the Oil Derrick to the Paint Factory
  2. Buy a truck and route it from the Recycling Plant to the Paper Factory
  3. Buy a truck and route it from the Sawmill to the Paper Factory
  4. Buy a truck and route it from the Paint Factory to the Printing Factory
  5. Buy a truck and route it from the Paper Factory to the Printing Factory
  6. Upgrade the Sawmill, the Oil Derrick, the Paint Factory and the Paper Factory to the 1st star
  7. Upgrade all trucks to the 1st star
  8. Construct 3 Trash Collectors on the left part of the map, all dwelling houses should be included to the area of the Trash Collectors
  9. Construct a Recycling Plant in the central part of the map
  10. Upgrade the Garage to the 1st star
  11. Construct a Hospital in the left part of the map
  12. Add only the buildings in the right part of the map to the route of the dumpsters (exclude all buildings from the left part of the map)
  13. Buy 3 dumpsters and add to the route of each dumpster one of the Trash Collectors
  14. Construct a Bus Station near each Trash Collector
  15. Construct a Theater in the left part of the map
  16. Upgrade the Garage to the 2nd star
  17. Buy 3 buses and route each bus from one of the new Bus Stations to the Theater
  18. Restore all abandoned houses
  19. Demolish all production buildings you do not use
  20. Construct a Shopping Mall (or a Stadium, or a Theater)
  21. Construct a Park
  22. Upgrade busses to the 2nd star
  23. Keep upgrading houses to reach the level of Population of 750

Level 10. Fort Drum

show/hide
  1. Buy a truck and route it from the Oil Derrick to the Plastic Factory
  2. Buy a truck and route it from the Recycling Plant to the Plastic Factory
  3. Route a free truck from the Plastic Factory to the Furniture Factory
  4. Route a free truck from the Cotton Farm to Calcium
  5. Route a free truck from Calcium to the Furniture Factory
  6. Route a free truck from the Sawmill to the Furniture Factory
  7. Upgrade the Garage to the 2nd star
  8. Buy a truck and route it from the Furniture Factory to the Launch Site
  9. Buy a truck and route it from the Gold Plant to the Microchip Factory
  10. Buy a truck and route it from the Steel Mill to the Microchip Factory
  11. Buy a truck and route it from the Microchip Factory to the Launch Site
  12. Upgrade the Garage to the 3rd star
  13. Buy a truck and route it from the Plastic Factory to the Launch Site
  14. Buy a truck and route it from the Recycling Plant to the Launch Site
  15. Construct a Bus Station near the right Recycling Plant as close to the dwelling houses as possible
  16. Buy a Bus and route it from the Bus Station to the Launch Site
  17. Construct a Fountain
  18. Upgrade the bus to the 2nd star
  19. Upgrade both dumpsters to the 2nd star
  20. Buy a truck and route it from the right Oil Derrick to Ewans Mills
  21. Upgrade all production buildings and trucks to the 1st star
  22. Deliver 5 Microchips to the Launch Site and route the truck with Microchips from the Microchip Factory to the Appliance Factory
  23. Deliver 5 Plastic pieces to the Launch Site and assign new route for the truck, that transports Plastic - from the Plastic Factory to the Appliance Factory
  24. Earn $50000 and repair the Launch Site
  25. Route the truck transporting Oil to Ewans Mill from Ewans Mill to the Launch Site
  26. Route a free truck from the Appliance Factory to the Launch Site
  27. Route a free truck from the Grain Farm to the Mill
  28. Route a truck transporting Plastic to the Furniture Factory from the Mill to Herrings
  29. Route a truck (transporting material from the Sawmill to the Furniture Factory) from Herrings to the Launch Site
  30. Route the truck transporting Cotton to Calcium from the Gold Plant to the Launch Site
  31. Route the truck transporting Fabric to the Furniture Factory from the Steel Mill to the Launch Site
  32. Deliver 5 Appliances to the Launch Site
  33. Route the truck with Appliances from the right Oil Derrick to the Launch Site
  34. Route the truck transporting Microchips to the Appliance Factory from the right Recycling Plant to the Polyester Factory
  35. Route the truck transporting Steel to the Microchip Factory from the right Oil Derrick to the Polyester Factory
  36. Route the truck transporting Gold to the Microchip Factory from the Polyester Factory to the Launch Site
  37. Route the truck transporting Paints to the Launch Site from the Polyester Factory to Great Bend
  38. Deliver 5 Gold pieces to the Launch Site
  39. Route the truck transporting Gold to the Launch Site from Great Bend to the Launch Site
  40. Construct 2 Fountains
  41. Keep upgrading houses to achieve the level of Population of 300
  42. Launch a Rocket Ship

If the problem persists, contact us using the form on the support page.


Supermarket Mania® 2

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 27 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 27 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


The Mystery of the Crystal Portal

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 27 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 27 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
I cannot find all hidden objects as the Menu button prevents me from tapping on them. What should I do?

In order to see or tap on the object hidden behind the Menu button, you should use pinch to zoom-in. Once you enlarge the picture, you will be able to see the objects and drag them to the key-object ring. Use pinch again to zoom out the image.

What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Supermarket Management

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 27 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 27 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Paranormal Agency

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 31 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 31 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Mahjongg Artifacts®

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 31 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 31 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
How to play Mahjongg Artifacts? What are the main rules of the game?

View the page with the rules description on our website.

Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Mahjongg Artifacts®: Chapter 2

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 31 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 31 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
How to play Mahjongg Artifacts: Chapter 2? What are the main rules of the game?

View the page with the rules description on our website.

The game keeps replaying the Astral 5 level. What am I doing wrong?

Astral 5 is the final level of the Quest mode. You can't go further, because you’ve beaten the game.

Congrats!

You may want to try replaying any level of the Quest mode for better results or check out Classic or Endless modes of the game.

How can I win The Wonderful Lantern Artifact? What does “Order level” mean?

In order to win the Wonderful Lantern Artifact, player must complete seven Order levels in a row. Completing an Order level implies that a level is completed with Order bonus. The Order bonus can be achieved only playing the Quest Mode. You get the Order bonus if you complete the level matching only identical tiles (even if you match a pair of Flower or Season tiles they should be identical.)

Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Supermarket Mania®

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 30 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 30 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
I can’t beat “Teens and Thieves” level – there are not enough customers on the level to make the required amount of money. What am I to do?

You are getting a bonus for every thief caught. A thief is caught when you tap Mr. Barefist while the thief is trying to steal something (when the iconic face above him shakes and smiles). If you catch all thieves, you will make just enough money to achieve the goal of the level.

Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Stand O’Food®

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 31 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 31 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
I put an item back on the conveyor belt. Tapping the chef’s hands does not work. What am I to do?

Tap the Undo arrow (right upper corner) to return the item back on the conveyor.

Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.


Success Story

I have already played this game on my previous device and now I’ve got a new phone. How can I transfer the game progress I’ve already made to it?

Due to certain technical reasons it is impossible to transfer your game progress from one device to another. Please be informed that we create separate applications for different platforms and even devices in order to provide the best possible experience to the players on each platform. There is substantial amount of work associated with producing a version for this or that device- the screen dimensions, the size of the screen, and the controls are different, and there is a lot of work that goes into redesigning and adapting the user interface. This needs to be done to ensure the best possible experience for the players, and that's why for now we stick to the business model where there is a separate application for each platform.

Sorry for the inconvenience.

I was charged twice. What should I do?

In case you´ve purchased the full content of the game, all the subsequent unlocks after the reinstallation or installation on the another device from the same account will be done for free. You will be asked to buy unlock from within the game but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve been charged twice for the same game´s unlock, please contact our support team at support@g5e.com and provide us with the information on both orders:

  1. What are the exact dates of your orders?
  2. What are the numbers of your Google orders?
  3. Please, specify the name of the credit card owner.
I paid for the game and I had to get a new phone. Do I have to buy it again?

No you don´t.
In case you´ve purchased the game after update August, 31 all the subsequent unlocks after the reinstallation or installation on the another device will be done for free. You will be asked to buy unlock but Android Market memorizes you've already made a purchase and won't withdraw your money.
In case you´ve purchased the app before August, 31 you need to download the latest update. Google experienced problems with managed in-app purchases which allowed you to transfer in-app purchases every time you reinstalled the application that's why we used unmanaged in-apps so far. That was the reason you needed to purchase in-apps once again if you reinstalled the application. Fortunately, this problem was solved and the latest version supports managed in-app purchase.
We would gladly return you money for the first purchase if you give us the following information (providing information on two of your orders is obligatory for this procedure):

  • What is the exact date of your orders?
  • What is the number of your Google orders?
  • Please, specify the name of the credit card owner.
Having installed the recent update of the application it does not launch smoothly. What should I do?

After you have installed the update it is recommended that you force close the application and restart it.
You can do it in the following way:

  1. Tap "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force close" button.
  6. Tap the game icon in App´s folder to restart the application.
What does the abbreviation "SKR" mean, while buying game’s unlock?

Please, be informed that while buying game’s unlock you will see the abbreviation "SKR" which means Swedish Krona. Be sure to contact your bank representative to obtain more accurate information concerning the rate of exchange.

The game force closes. What am I to do?

Please try to restart the application. You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap "Force stop" button.
  6. Tap "Back".
  7. Start the game once more.

If the application’s restart doesn’t help, try to reinstall the application.
First you should uninstall the application. You can do it in the following way:

  1. Click on "Settings".
  2. Choose "Applications".
  3. Go to "Manage apps ".
  4. Choose the application you need.
  5. Click "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Click on "Install".
  3. Click on "Accept permission".
  4. Ok, install.
  5. You will see the message: "Waiting for downloading and installing".

The game will appear in the folder "Applications".
Also you can open the game from the market, clicking "Open", when it finishes downloading successfully.

If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I am trying to purchase the full game but when I click "buy" it says "request pending" but it hadn't downloaded yet. What am I to do?

Please wait for some time. Order processing needs additional term. In case the problem persists after waiting for some time please contact Android Market Help Center directly. We understand the inconvenience of this issue, though we are afraid the problem you have faced is not caused by the application itself and has to do with purchasing apps from Android Market. Please, be informed that handling orders with Android Market applications is out of control of G5 Entertainment.

I cannot download the application. It keeps saying “Download unsuccessful”. What should I do?

If you receive a "Download unsuccessful" message when attempting to download an application, try the following troubleshooting steps to resolve the issue:

  • Restart your phone and then try downloading the app again.
  • Check if your internet connection is stable (contact your mobile service provider if you aren't connected).
  • Try downloading the application again after a while.

In case you still download the application, you need to contact Android Market Support, as the problem is not likely caused by the application and should be forwarded to the Android Market Support which is in charge of suchlike issues.

I want to download and install application on my device. What I am to do?

It's easy to download and install items from Android Market to your device; please follow these steps:

  1. Select the item you want to install. The item details screen appears. Read more about the item and its developer on this screen.
  2. If you want to install the item, select either the FREE button, or for paid apps, select the price of the app.
  3. Press OK to accept the permissions for the app.
    • If you’ve selected a free app, then the item will start downloading immediately.
    • If you’ve selected a paid app, you may be asked to sign in to an additional Google account. Sign in and select ‘Purchase now’ if you want to proceed. Step through the purchase screens.
How do I get the full content of the game?

Please be informed that the new content is not a separate application, it is a feature of the game that allows you to buy full version of the game from within the app. After you´ve played through the free version you can always go back to the Main Menu of the game to unlock the full version by hitting the "Buy full game" button. You can decide whether you want to unlock the full content or you can play the free version all over again. You don´t need to enter Android Market, you can do it from within the application. New levels will appear in your installed game after you unlock a new content. Just continue playing and you´ll be able to play from the moment you´ve stopped.
After successful unlock the "Buy full game" button will disappear in the Main menu.

I´ve downloaded the app from Android Market and after I launched it, it keeps on Splash screen saying "downloading game data" with progress bar. Why does it happen?

Once you´ve downloaded the game from Android Market and launched on the device, it starts downloading additional game data. Downloading game data is a process of resuming additional data. We use downloading game data because there are game´s size restrictions on Android Market. Also there is limit on some devices in size of downloading data. We want every customer to play our games in best quality regardless the device they use. Our games provide a good set of hi-res graphics that´s why downloading game data may take some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection or a high-speed data plan. Also you need to have enough memory on your device for successful downloading game data.

Downloading process takes much time, progress bar doesn´t move. I think its stuck. What am I to do?

In rare cases depending on connection stability downloading process may stuck. Check your Internet connection, probably you are out of Wi-Fi zone or the speed has become too slow. In case everything is ok with Internet connection try to restart downloading game data.
If the game stopped downloading, you may try to force stop this downloading.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Force close" button.

Also it is recommended that you clear data of the application and uninstall it.
You can do it in the following way:

  1. Tap on "Settings" on your top screen.
  2. Choose "Applications".
  3. Go to "Manage applications".
  4. Choose the game you need.
  5. Tap on "Clear data" button, then "Uninstall".

Then you are to reinstall the application. Follow the instruction to do this:

  1. Find the application on Android Market.
  2. Tap on "Install".
  3. Tap on "Accept permission".
  4. Choose "OK", " Install".
  5. You will see the message: "Your item will be downloaded".

The game will appear in the folder "Applications".

How can I speed up downloading game data?

Downloading of the game is not an immediate process, it takes some time, depending on speed of Internet connection you use and quality of communication. We recommend using Wi-Fi connection for downloading game data or a high-speed data plan. While choosing data plan also point out its included traffic amount. Our games provide a good set of hi-res graphics that´s why downloading game´s data size may be large. It´s preferable to use unlimited data plan or plan with lots of traffic included in it.

I encounter problems when playing the game. How can I get rid of them?

If you face any kind of problems with the application, it is highly recommended that you update your Android firmware version up to the latest available firmware version. Please, check the manual for your device to find out how to do it and enquiry your carrier if they distribute this update.
If the problem recurs, please, state the name of the game, platform and device you are playing on to fill in the form at http://www.g5e.com/support which is the easiest way of describing the problem, or drop us a line at support@g5e.com. It would be helpful if you specify your last steps in the game before the issue occurred. In case the problem has something to do with passing of the level, the number or the name of the latter will be very appreciated. Additional information will help us process your complaint in the promptest way possible and provide an answer right away.

I experience problems with download or installation of the application. What should I do?

If you´re having problems with downloads or installs, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with accessing Android Market. What should I do?

If you´re having problems with Android Market access, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I have questions regarding Payment/Google Checkout. What should I do?

If you´re having problems with refunds or payments, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

I experience problems with finding applications. What should I do?

If you´re having problems with finding applications, please contact the Android Market team through the Android Market Help Center and user forum.
In spite of our willingness to help, we won´t be able to assist you in such requests since Android Market issues are not connected with our games and are to be resolved by Android Market support specialists.

If the problem persists, contact us using the form on the support page.